White Papers and Demos

Learn how to best define customer loyalty to make sure your CRM is aligned to improve your company's customer loyalty.

Businesses increasingly view information technology as a strategic investment - an investment that is expected to align with the larger goals of the company and deliver competitive advantages. Well-defined IT service management processes ensure that the business is not only ready for change, but that it may take a proactive approach and push for changes that make the company more competitive and profitable.

This white paper reviews the issues and the solutions for the multi-organizational enterprise to manage both its sales and financial components, including requirements for addressing differing currencies, taxation rules and local and consolidated reporting.

Today's manufacturing enterprise is challenged by rising material costs, increasing competition, and ever-changing customer requirements. If a manufacturer's Enterprise Resource Planning (ERP) solution is not up to par, these companies are faced with dizzying levels of complexity, duplication of effort, and in the worse cases, poor quality and customer service. This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.

Overcoming the barriers of stand-alone business applications is a major challenge to growth for companies worldwide. Learn how an expanding organization can better gain control of its business operations and increase productivity through integrating its core business management processes.

This NetSuite White Paper explores the business processes underpinning companies that derive their revenue from the provision of services - whether they are standalone service-providing businesses or parts of a larger organization. Key business processes discussed include accelerating sales, tracking projects, improving lead-to-cash and managing professional services accounting.

One of the great drivers in terms of the value proposition for selling a Managed Print Services solution to your current customers is to promise to lower their total cost or printing.

Audio is undergoing a noteworthy transition, thanks to two significant factors: VoIP (Voice over Internet Protocol) and the use of Web conferencing as a business tool. This new white paper takes an in-depth look at the uses and costs of traditional audio conferencing, as well as the multitude of cost and productivity benefits companies realize with computer-based audio conferencing.

Learn what ever small and mid-size company should know about how CRM can help their business grow.