More often than not, companies that implement an ERP system and have trouble achieving rapid return on investment (ROI) may labor under this misconception, or at the very least may underestimate their own role in successful implementation and operation of their new enterprise software environment.
With rising healthcare costs, its important for companies to evaluate employee benefits options to look for ways to optimize their plans.
Delivering high quality customer service plays a pivotal role in your company’s front-office activities. Get our FREE Customer Service guide and learn how you can deliver better service to your customers.
When a support professional has access to knowledge, they can quickly assist customers with problems and inquiries. As a result Knowledge Management has become an essential practice within today’s support centers. Customer service and support software allow companies to manage the interactions with customers and employees. When combined with Knowledge Management, the support center is able to improve efficiencies, increase satisfaction, and reduce the cost of service.
When you talk to your insurance broker, there are five key points they need to be clear on.
Effective communication and remote relationships are the keys to success in the virtual world. Associates, team members, and clients need to have effective remote relationships in order to thrive in today's continually developing marketplace.
When choosing a web conferencing provider, you're not just looking for a tool; you're looking for a communications partner. Fortunately, there are dozens of web conferencing providers and services to choose from.
Effectively engaging prospects is one of the greatest challenges you'll encounter with a virtual sales presentation. If you don't hold a prospect's attention, you probably won't make the sale.
Download our free report to see CheckPointHR five tips to save on healthcare costs.
Learn how to make sure you're choosing the best web content management solution for your business.