Social CRM White Papers and Demos

Comparing CRM software features can help narrow the choices in the software selection process, enabling organizations to find the solution with the capabilities that answer their requirements. Compare the features of top CRM software products from leading vendors and discover what these solutions have to offer.

As CRM programs have increased in popularity and effectiveness, some best practices have emerged that can make an impact on your sales numbers.

For the growing business, there are five key attributes to demand in CRM software, including scalability and flexibility, an intuitive user experience, dashboard reporting, the potential in hosted solutions, and an understanding of the business requirements.

Which CRM system is right for an organization can depend on several factors, and it isn’t a decision organizations can afford to take lightly. CRM is the path to customer loyalty, new business, and increased revenues over the short and long-term, affecting every area of an organization’s success.

Delivering high quality customer service plays a pivotal role in your company’s front-office activities. Get our FREE Customer Service guide and learn how you can deliver better service to your customers.

How would your customers rate their relationships with your company? The customer relationship management (CRM) focus was merely on the activities and preferences of the client so a company could more easily and readily address their needs, upsell and cross-sell solutions and drive strong revenue and profit streams.