White Papers and Demos

Service-oriented architecture (SOA) continues to emerge as the dominant technical platform for building next generation business applications. The potential of SOA to transform enterprise software applications has been well documented within leading industry trade publications. This white paper will attempt to cut through the hype surrounding the technology by (1) examining the manufacturing pains that are driving the conversion to service-oriented business applications, (2) breaking down the essence of SOA, (3) focusing on the relevance of SOA as a tool for continuous business process improvement, and (4) comparing and contrasting the Made2Manage SOA product development strategy with that of other ERP vendors.

Today's enterprise resource planning (ERP) systems are challenged to provide the architectural agility necessary to support businesses in a high-change, global environment (e.g., to accommodate merger and acquisition [M&A] activity, new financial or regulatory requirements, organizational restructuring, or new business processes). A recent IDC survey shows that the negative impact of business disruptions attached to ERP modifications is simply too high: a 20.9% decline in stock price, a 14.3% revenue loss due to delayed product launches, and a 16.6% decline in customer satisfaction.

This document is written to address the specific issues related to CRM and Sales Professionals. When considering a CRM solution, it is critical to understand the needs of your sales team members and how they would utilize this CRM application on a daily basis.

Next generation project mangers needs to have a sound understanding of project management best practices but also need to be successful team builders and experts in creating productive collaboration.

Despite the explosion in the number of ways customers interact with a company, benchmark research carried out by Ventana Research shows that contact centers handle the majority of customer interactions. As the primary interface point for customers, the center thus is the de facto face of the company, and how an agent handles an interaction can have a significant impact on perception of the company and its brand, and as a result on its business performance.

ERP solutions are data-driven. This is arguably the most beneficial technology feature because it alerts users to the specific inventory needs right down to quantities and timing. The right ERP tool can analyze historic and current data such as customer orders, inventory balances, usage/shipment of each product, seasonal trends, etc. and apply these insights to future inventory predictions. Armed with this knowledge, manufacturers can make more intelligent decisions regarding how much inventory to keep in stock and how best to respond to customer demand, regardless of seemingly unpredictable fluctuations. This help ensure investments are being made in the right place and that operations remain efficient.

VAI) offers a myriad of web development services through its Web Design Studios such as graphic design, search engine optimization (SEO) guidance, e-commerce, web development, and internet marketing to help companies establish or improve their image and web presence.

Entry level Accounting products such as MYOB and Quickbooks are great for businesses of a certain size – and up to a point. When a business is growing, adding employees, increasing the number of transactions they process and is becoming more complex, it needs a more robust business system.

Entry-level software such as MYOB and Quickbooks has done wonders for small businesses. These small business accounting systems let SMBs perform quickly what was previously a full time bookkeeping and accounting role. While they are great for start-ups and very small businesses, companies that want to move to the next level must have software in place to support, not hinder, intended growth.