White Papers and Demos

In 2007, Cintas sought to implement a company-wide CMMS solution. Due to high upfront and recurring costs, the first CMMS selection was rejected by top management. James and a group of engineers saw the need for a standardized CMMS system. In 2011, James was tasked with launching a pilot CMMS program that could provide a centralized database of historical maintenance and associated costs, transparency into daily operations, standardized procedures for PMs and Work Orders and the ability to tailor the system to match their specific processes. eMaint delivered these requirements at a low total cost of ownership and was ultimately selected for the pilot program.

For more than a century, Johns Hopkins Medicine has led the way in medical research, education and innovation. The Radiology department has five engineers in its Physics Engineering division responsible for maintaining over 180 pieces of state-of-the-art Radiology imaging equipment located across multiple buildings at their Baltimore, MD campus. In 2001, the Radiology Department began looking for a maintenance management software package to replace an outdated in-house system designed in the early 1990s.

Run Energy provides operations, maintenance, installation and technical services to the renewable energy and environmental industries worldwide, specializing in wind power, engine power and gas systems. With a presence in the United States, the United Kingdom and Australia, Run Energy uses an array of state-of-the-art software systems to enhance the operational performance of power plants and gas systems, improve efficiency, maximize safety and reduce costs for their clients.

Realtec Community Services, Inc, (RCS) is the Managing Agent for Ford’s Colony Home Owners Association (FCHOA) located in Williamsburg, Virginia, a community that over 5,000 residents call home. Within the community are over 2,500 private homes and townhouses, 2 sets of condominiums, as well as 2 private swimming pools, and 10 tennis courts. RCS is responsible for maintaining 48 miles of private roads, 2700 private acres and multiple community areas and service vehicles. Audrey Miller, Owner Services Coordinator, and Ryan Lee, Roads and Project Maintenance Manager, sought a more efficient way to manage owner requests, recurring maintenance and committee reporting.

Before eMaint X3, warehouse maintenance was documented in cumbersome spreadsheets. Key features that Burris required from a CMMS were a centralized database of all parts and equipment, a complete history of worked performed, meter-based preventive maintenance schedules with timed notifications of work due, and labor tracking to help manage overtime. Measuring failure rates of a new fluorescent lighting system was also desired to ensure vendor quality and warranty. Most importantly, Burris needed to comply with OSHA Process Safety Management standards which consist of fourteen elements requiring specific documentation.

When Jason Wolfe joined Superior Dairy as Assistant Maintenance manager, he recognized a need for a CMMS to help reduce downtime, manage inventory and preventive maintenance, and track large projects and completion rates for auditors. His objective was to create an automated PM program that would incorporate inventory and project tracking and help them improve machine performance and efficiencies. However, the most important was the need to demonstrate compliance with Safe Quality Foods (SQF) and produced reports that reflected this.

At the time Doyle joined XTO Energy, there was no formal system in place for tracking preventive and corrective work orders or measuring backlog and work completions. Doyle needed a system that would allow operators to report issues at any time during their shift and enable Doyle to assign work based on priority and skill. This includes submitting emergency work requests in the middle of the night, since the plant runs 24 hours a day. With their former hand-written system, work requests often got misplaced and were left unattended.

With the economy still struggling, the mandate from the property managers to the on-site team is simple: Attract new residents, keep existing tenants happy, and put a lid on costs. Minimizing equipment down time while saving money, however, required a tracking system more sophisticated than paper files. Office Manager Leah Wolf set out to find a CMMS that could log and track maintenance work orders, track turnover work and costs, and monitor asset and maintenance costs over time.