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Medieval Marketing
Posted May 27 2013 by Dr. Emily R. Coleman
There are very few modern women who have not, at some point, muttered about the sadist who thought up high-heeled shoes. Ever wonder how the fashion started? Read More
sciQuest: The Top Five Barriers to Successful eProcurement
Posted May 27 2013 by Michael Tauscher
Through a brief analysis of sciQuest’s findings, it becomes clear that while the technology to support web-based purchasing is finally capable of accommodating the needs of large enterprise business, it is not as easy to ... Read More
Start a Trend: Implement CMMS Right the First Time
Posted May 27 2013 by Miranda Limonczenko
Bringing a new maintenance management system (CMMS) into your business is not only a difficult decision; it's a facility choice. Maintenance management implementation requires a change in the manner the business maintains facilities. It shifts ... Read More
How SMBs Can Avoid Being Cloud Washed
Posted May 24 2013 by Manash Chaudhuri
Understanding cloud is extremely important to prevent being cloud washed. Small businesses are often resource strapped which lead them to settle down for budget options. Unscrupulous vendors take advantage of this in selling them diminutive ... Read More
Answering the Call: The Next Generation in Call Center Software
Posted May 24 2013 by Michael Tauscher
Whether in a B2B or B2C environment, the next generation of call center software seeks to improve upon the traditional call center model by providing a new suite of support resources. ACD call center software, ... Read More
ITIL Course: Service Catalog 101
Posted May 24 2013 by SunView Software
Welcome to the ITIL Class on Service Catalog. Over the course of this article, you will gain a better understanding of the function of a service catalog and the effort required to build one. Read More
Confessions of an SAP Expert Witness: SAP Failures
Posted May 23 2013 by Panorama Consulting
Over the past 15 years, I have seen my share of successful ERP implementations. The Panorama team and I have successfully managed a number of complex implementations over the years — ranging from SAP to ... Read More
Why You Need to Rethink Your Contract and Revenue Management
Posted May 23 2013 by Jennifer Hartwell
To see why technology companies need to keep an eye on contract and revenue management, look no further than your smartphone. Think about where it came from. You likely bought it from a retailer, which ... Read More
5 Essential Community Forum Platform Features
Posted May 23 2013 by Michael Tauscher
In the SaaS era, leaders in forum development have emerged wielding tools that turn plaintext discussion into marketable, reusable content. Organizing a community’s contributions into a content matrix is only the beginning, since developers continually ... Read More
Why Productivity Matters to Your Application Development Team
Posted May 22 2013 by Donald Beckett
After analyzing data from a study of more than 2,000 projects, I noted that whether measured in function points per person month (FP/PM) or hours per function point, productivity is about half of what it ... Read More