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10 Ways Telecom Can Make Money in the Future: Telecom Revenue 2.0

10 Ways Telecom Can Make Money in the Future: Telecom Revenue 2.0

Posted Jun 14 2013 by Maarten Ectors

LTE roll-outs are taking place in America and Europe. Over-the-top players are likely to start offering large-scale and free HD mobile VoIP over the next 6-18 months. Steeply declining ARPU will be the result. The ... Read More

4 Ways Your Contract Management Software Can Make the Contract Approval Process Easy

4 Ways Your Contract Management Software Can Make the Contract Approval Process Easy

Posted Jun 13 2013 by Michael Boykin

Managing multiple approvals, eliminating bottlenecks, minimizing costly delays, and overseeing disparate workflows are all challenges you must navigate to get deals closed, and if there is a lot of complexity, it can be difficult to ... Read More

Lessons Learned the Hard Way: Do We Learn From Our Mistakes?

Lessons Learned the Hard Way: Do We Learn From Our Mistakes?

Posted Jun 13 2013 by Alex Antonatos

Often the most difficult and important task that any corporation must perform is to select and implement an all-encompassing architecture methodology. My view on all 4 architecture methodologies mentioned above (Zachman, TOGAF, Gartner and Oracle) ... Read More

How to Choose a Software Vendor: Asking the Right Questions

How to Choose a Software Vendor: Asking the Right Questions

Posted Jun 13 2013 by Leah Quartano

I was recently on a call with a potential customer, and, as we were wrapping up, my colleague asked if they had any more questions for us. There was a slight pause and then the ... Read More

Building a Business Case for Contract Management Software: Be the Unexpected Salesperson!

Building a Business Case for Contract Management Software: Be the Unexpected Salesperson!

Posted Jun 12 2013 by Jordan McMahon

Everyone’s a salesperson when trying to explain the benefit of new technology to key stakeholders and those who will ultimately back the implementation project. It is very difficult at most companies to fund new projects, ... Read More

Behind the Software Q&A with Percussion CEO Deidre Diamond

Behind the Software Q&A with Percussion CEO Deidre Diamond

Posted Jun 12 2013 by Mark Aspillera

For our Q&A with Percussion, we talked to president and CEO Deidre Diamond about how the company is using its ten years as a vendor of web content management to transform the way content management ... Read More

Everyone Has Competition

Everyone Has Competition

Posted Jun 12 2013 by Francis Moran

Last week, I tackled the assertion I all-too-frequently hear from technology executives that everybody could benefit from their product, and so the whole world is their target customer. This week, I’d like to demolish an ... Read More

Why Connecting an Entire Supply Chain to a Network Platform Makes Sense

Why Connecting an Entire Supply Chain to a Network Platform Makes Sense

Posted Jun 11 2013 by Greg Brady

Supply chains today are dysfunctional. Each member uses discrete enterprise systems with little or no ability to communicate with any other systems (even those within the same company). If you don’t believe me, take the ... Read More

Putting Big Data To Work For SMBs

Putting Big Data To Work For SMBs

Posted Jun 11 2013 by Laurie McCabe

In my previous post, Is Big Data Relevant for SMBs?, I looked at the underlying trends driving the buzz around big data, and why big data is relevant for SMBs. I also discussed why “big” ... Read More

A Customer Experience Where People Would Pay Double

A Customer Experience Where People Would Pay Double

Posted Jun 11 2013 by Shep Hyken

Did the title of this article seem incredulous to you? Or, on the other hand, perhaps the prospect caused a bit of excitement in your mind. This article asks a variety of questions about the ... Read More