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4 Strategies to Deliver Exceptional Customer Service in 2013
Posted Dec 13 2012 by Ashley Dotterweich
Whether you cater to individuals, groups, or other businesses, customer service practices can make or break your business. 73% of customers have spent more with a company because it has a great customer service track ... Read More
Why Do Your Sales Tactics Suck? New Year's Resolutions to Improve Sales Processes
Posted Dec 13 2012 by Amanda Andonian
If you're unhappy with how your sales team performed this year, then here are a few of the most common mistakes that sales people make and tips to improve sales processes that suck. Read More
Top 5 Countries for Open Innovation
Posted Dec 12 2012 by Stefan Lindegaard
I have the privilege to travel the world in order to meet with corporate innovation teams and work with them on their issues. This gives me a pretty good understanding on what is happening with ... Read More
Causata Targets Your Marketing with Predictive Analytics
Posted Dec 12 2012 by N. Rowan
Considering the growing popularity of mobile and the cloud, Causata - a big data analytics provider - is on to something special: their identity graph technology allows companies to connect with their customers in a ... Read More
Six Ways to Revamp Your Microsoft Office Training
Posted Dec 11 2012 by Kyle O'Brien
The importance of Microsoft Office within the business world will not be diminished anytime soon. Conversely, training your staff to learn every single way around each platform (Microsoft Word, Excel, PowerPoint, OneNote and Outlook) is ... Read More
Are You Asking the Right Questions When Buying a CRM System?
Posted Dec 11 2012 by Amy Izzo
As a B2B marketing consultant, I know that a well-maintained client and prospect database (or lack thereof) can make or break a marketing campaign. More importantly, the right CRM system allows marketers to measure the ... Read More
Subscription Billing in the Cloud: Adapt or Die
Posted Dec 10 2012 by Ian Williams
The massive growth of the internet - particularly the adoption of cloud services - has had a massive impact in changing our expectations when it comes to how we access and pay for goods and ... Read More
Brew Up Great Content at Social Scale with Percolate
Posted Dec 10 2012 by Ashley Dotterweich
Percolate has only been around January 2011, but they've already started to revolutionize the way businesses use social media to a healthy list of big brands. The New York-based company is growing quickly and spreading ... Read More
9 Reasons MS Dynamics Is the Best Choice for SMBs (Infographic)
Posted Dec 07 2012 by Grady Burris
A new software implementation is a serious undertaking for any organization, but especially so for small businesses. It's for that reason that Intelligent Technologies created this infographic detailing nine reasons why the ERP needs of ... Read More
7 Ways to Improve Inventory Control
Posted Dec 07 2012 by Amanda Andonian
Every business has had to deal with shortages, overages, excess inventory, and bottlenecks in the shipping and distribution process. Knowing how best to manage these issues using your inventory management solution is key to successful ... Read More