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7 Key Signs Your Recruitment Process is Broken
Posted Nov 29 2012 by Miguel Valdés Faura
Due to the immense costs frequently involved in the recruitment process, careful consideration must be given before hiring full-time employees. Human resources expert Richard Galbreath found that the cost to replace a range of employees ... Read More
EnterpriseDB Disrupts Oracle's Hold on the Enterprise Database Market
Posted Nov 29 2012 by Amanda Andonian
Founded in 2004, EnterpriseDB has made it its mission to disrupt the strangle-hold that Oracle has on the enterprise database industry. We talked to President and CEO Ed Boyajian, who's no stranger to the open ... Read More
Why and How to Use ITIL to Standardize Processes across the Enterprise
Posted Nov 28 2012 by SunView Software
With the expansion of the ChangeGear platform to include fully customizable modules, SunView Software is helping companies integrate their line of business processes with the ITIL-based framework. The modules have customizable workflow to match existing ... Read More
Consumerization of BI: Handing the Tool Right to the User
Posted Nov 28 2012 by Lachlan James
The traditional image of business intelligence dashboards is of stale, old fashioned visualizations that seem to view intuitiveness and clarity as foreign concepts. As the current trend of IT consumerization spreads to BI, Yellowfin's Lachlan ... Read More
Why Mobile Is the Next Major Development in Customer Service
Posted Nov 27 2012 by Tricia Morris
Four powerful influences are converging to form a perfect storm for big customer service vendors. Gartner calls the confluence of social interaction, mobility, information and cloud computing the “Nexus of Forces,” which will shift the ... Read More
Automatically Share and Manage Content Across Different Social Platforms
Posted Nov 27 2012 by Ashley Dotterweich
Content management and sharing on the web is supposed to be fast and easy - but there are so many social and CMS outlets available to us that oftentimes we spend more time than we’d ... Read More
How IBM Helps Meet MSP Cloud Challenges in the Midmarket
Posted Nov 26 2012 by Laurie McCabe
In my recent post, A View From the MSP Trenches: Cloud Opportunities in the Midmarket, I examined how MSPs see the midmarket opportunity shaping up, and why they are partnering with IBM to capitalize on ... Read More
How j2 Global's Cloud Apps Help Small Businesses Run Better
Posted Nov 26 2012 by Amanda Andonian
j2 Global is an organization that’s all about being able to help small businesses be more productive, focusing on mobile apps in particular to deliver on that promise. Read More
Top 5 Cloud Help Desk Solutions to Replace Your Outdated System
Posted Nov 23 2012 by Amanda Andonian
Your customer service department is a vital ingredient in the success of your business, but many companies skimp when it comes to their help desk. We've compiled a list of the top help desk software ... Read More
Things to Consider in Online Databases for Non-Developers
Posted Nov 23 2012 by Brandon Griggs
Some pretty great tools have cropped up in recent years which allow non-developers to create online databases for managing their data. Each of the solutions out there have some similarities as well as their own ... Read More