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3 Reasons to Separate Contract Management From Your CRM
By Jennifer Hartwell | Mar 13 2014
Leveraging functionalities that are beyond a system’s scope is like trying to put a square peg in a round hole. Although the peg will never fit, many companies attempt to push their systems far beyond ... Read More
CRM Outsourcing: The Pros and Cons
By Alicia Gray | Mar 12 2014
No doubt, managing a business in this age of globalization and global competition isn't a cakewalk. Moreover, continuous increases in expenditures have encouraged companies to opt into investing in managed services, including CRM outsourcing. Read More
From the Community: CRM with Email Marketing and Landing Page Tracking
By Mark Aspillera | Feb 14 2014
There's more to the sales process than sales calls. Let's answer this week's question by taking a look at how CRM with email marketing works and what a landing page is. Read More
Upgrade Employee Communication with Relationship Management Software
By Amanda Elam | Feb 11 2014
In industries that rely heavily on customer relationship building and direct interaction with clientele, lack of employee communication can be a deal breaker. Why should your advisers deal with poor communication, inefficient processes and ... Read More
How to Sell Homes Faster With CRM Activity Plans
By Matthew Collis | Feb 04 2014
CRM Activity Plans are a particularly useful feature of most real estate CRMs as they will help you sell homes faster and provide a higher level of service to your clients. This post from Matthew ... Read More
Why Let Customer Management Be A Hurdle?
By Alicia Gray | Jan 22 2014
Ideally the management of customer relationships involves combining technology and business strategy for identifying, acquiring and retaining valuable customers. However, this is only possible after the analysis of information collected during transactions like purchases and ... Read More
From the Community: Best CRM for Education
By Mark Aspillera | Jan 17 2014
CRM isn't just for the sales team anymore. As of late CRM has been picked up by marketing, nonprofit donor management and other fields as a tool for keeping track of their outreach campaigns. This ... Read More
Are CRM Solutions an Achilles’ Heel for Organizations?
By Alicia Gray | Jan 06 2014
With the growth of global markets and an increasing competition in every industry, companies have started realizing the importance of maintaining strong relationships with their customers. As a consequence, picking out and implementing a top ... Read More
How UserVoice Won CRM Idol 2013
By Mark Aspillera | Dec 20 2013
The final vote tallies came in this Wednesday and UserVoice has come out on top in CRM Idol 2013. UserVoice won out over a total pool of 44 companies, and a shortlist of finalists that ... Read More
From the Community: Main Criteria for Comparing Nonprofit CRM?
By Mark Aspillera | Dec 13 2013
It's easy to slip into the assumption that nonprofit organizations exist on some kind of different plain of existence, business-wise. If you're not out there to turn a profit you don't really have a need ... Read More