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Read the latest CRM software articles, news and reviews.
Workbooks CRM Delivers a Complete View of Business in the Cloud
By Darlene Lin | Aug 19 2012
Workbooks CEO John Cheney discusses how Workbooks helps SMEs gain a complete view of their business, why CRM projects fail, and how Workbooks sets itself apart from other cloud CRM offerings. Read More
Deep Dive into Nimble Social CRM
By Darlene Lin | Aug 16 2012
n our Nimble Q&A, CEO Jon Ferrara shared his insights about how social media has transformed customer relationships and how Nimble empowers this new paradigm of CRM. In this Deep Dive, take a closer look ... Read More
Cautionary Tales and Tips to Avoid CRM Implementation Failure
By Darlene Lin | Aug 02 2012
Learn how to avoid CRM implementation failure with these cautionary tales and tips to create a successful CRM implementation strategy. Read More
SugarCRM Ready for Major Shifts in Software Market
By N. Rowan | Aug 01 2012
CRM software, particularly enterprise-scale CRM systems, are evolving as customer interaction becomes heavily reliant on social and mobile technologies. SugarCRM's CTO discusses their vision of a CRM that promotes an open discussion between the business ... Read More
From the Community: Salesforce.com vs SugarCRM vs ACT!
By James Sullivan | Jul 26 2012
Today’s question comes from Joe G., in Washington, D.C., who asked, “I'm considering upgrading to Sage ACT!—how does it compare to Salesforce.com and SugarCRM?” Read More
The Search for a New CRM, Part 2: Researching Solutions
By Darlene Lin | Jul 18 2012
In this second installation of our “Search for a New CRM” series, we research and discuss possible alternatives to our current CRM system, Zoho. Our needs have been identified and desired solution features outlined; the ... Read More
The Top Free CRM Solutions
By James Sullivan | Jul 11 2012
The Business-Software.com editors uncover the top free CRM software solutions for your business. Gain insight into the best features and functionality. Read More
The Search for a New CRM, Part 1
By Darlene Lin | Jul 05 2012
Get a front row seat of the steps as we take and the process we’ll follow as we search for a new CRM system. View the top key features every CRM should have. Read More
Uzi Shmilovici of FutureSimple Talks to Us About Making CRM Easier with Base
By Amanda Andonian | Jun 26 2012
We talked with Uzi Shmilovici, CEO and founder of FutureSimple, on why he started developing software for small businesses, how Base CRM came about, and where the future of CRM is headed. Read More
Mobile Business Apps: Contacts Journal CRM App Review
By Amanda Andonian | Jun 22 2012
In our Contacts Journal app review, we take a look at this iOS app and see how well it really does for tracking your customer contacts, taking notes, and generally making your life easier. Read More