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Is Full-Box CRM the Next Big Thing?

Is Full-Box CRM the Next Big Thing?

By Amanda Andonian | Apr 11 2012

We all know that CRM is a massive, multi-billion dollar business; and full-box CRM is quite possibly the next innovation that could conceivably change the very foundation of CRM software implementations. Read More

How CRM Benefits Your Sales Force

How CRM Benefits Your Sales Force

By John Harrison | Mar 10 2012

Although your sales force may not immediately embrace your company's new CRM system, research reveals that CRM software has a positive affect on your sales force's performance. Here's 5 ways CRM can benefit your sales ... Read More

The Future of CRM Cloud Computing

The Future of CRM Cloud Computing

By Ronny Cheng | Mar 08 2012

Cloud computing's increase in popularity has led some to think about its future in the customer relationship management (CRM) field. With a growing demand for cloud CRM software and more vendors jumping to satisfy this ... Read More

CRM for Macs

CRM for Macs

By John Harrison | Mar 03 2012

Although companies who utilize the Microsoft Windows operating system have countless solutions to choose from when it comes to customer relationship management (CRM), solution providers who offer CRM for Mac-based systems are quite hard to ... Read More

How Your CRM System Can Cause You to Have a Heart Attack

How Your CRM System Can Cause You to Have a Heart Attack

By George Middleton | Feb 20 2012

A design that complements the business processes, accurate data, and user participation are the factors that go into the deployment and use of a CRM system. Read More

Is a 1000 Percent ROI from CRM possible?

Is a 1000 Percent ROI from CRM possible?

By Morgan Ericcson | Feb 20 2012

Here we try and figure out whether it is indeed possible to achieve 1000% ROI. The factors that add to the cost of a CRM deployment include software license fees, maintenance fees, hardware, consultant fees, ... Read More

Use Your CRM to Make Your Customers Work for You

Use Your CRM to Make Your Customers Work for You

By John Harrison | Feb 20 2012

Your CRM system often does a better job at making things easy for your employees. For example, better lead management, opportunity management, and sales force management; however these aren’t things that customers care about. They ... Read More

Stick To The Basics When You Compare CRM Software

Stick To The Basics When You Compare CRM Software

By Ronny Cheng | Feb 20 2012

What do you really need when it's time to compare CRM software? What you definitely don't need is a long list of vendors and applications that can complicate the process and cost you valuable time ... Read More

Salesforce.com Increases Social Media Tools

Salesforce.com Increases Social Media Tools

By Daniel Patel | Dec 07 2011

Salesforce.com released software helping customers create and monitor their online business marketing campaigns, furthering the transaction between social media tools and software. Salesforce, the largest global online customer-management software company, released the Social Marketing Cloud, ... Read More

Financial Firms and Banks Transition to the Cloud

Financial Firms and Banks Transition to the Cloud

By Daniel Patel | Dec 02 2011

GlobalOne released the first, of three, CRM (customer relationship management) cloud packages to help financial service firms and banks transition to cloud computing with Salesforce.com. G1 Asset Management takes software systems commonly used in asset ... Read More