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Charting Your Big Data Journey

Charting Your Big Data Journey

Posted Nov 13 2013 by Laurie McCabe

In the first post in this series, I examined the underlying trends driving the buzz around big data and its relevance for SMBs. In the second, I discussed how three IBM business partners (FYI Solutions, ... Read More

IT Project Run or Pass – What’s Your Football Persona?

IT Project Run or Pass – What’s Your Football Persona?

Posted Nov 12 2013 by David Jones

For me, the way an IT solution is deployed in today’s environment can be thought of in a similar way to an offensive coach’s play calling strategy – namely, run versus pass. Read More

Behind the Software Q&A with Thunderhead.com VP of Product and Industry Solutions

Behind the Software Q&A with Thunderhead.com VP of Product and Industry Solutions

Posted Nov 12 2013 by Kiri Picone

Today's CRM solutions must be highly flexible and scalable to meet the demands of customers who conduct business on a number of different platforms and channels. With a true cloud engagement platform, Thunderhead.com has positioned ... Read More

Trends in Social Ads Give Control to the Consumer

Trends in Social Ads Give Control to the Consumer

Posted Nov 11 2013 by Levelwing

If you’ve been keeping up with social news lately, you’ve likely seen that many of the larger social platforms are making changes to their advertising offerings – some offering social ads for the first time ... Read More

Should You Test ERP Software Before Purchasing?

Should You Test ERP Software Before Purchasing?

Posted Nov 11 2013 by Todd James

Testing the ERP software can be a costly and time-consuming process, eating up IT staff time for both customers and vendors that could be devoted to other projects. Many companies want to get their new ... Read More

From the Community: Alternatives to Salesforce.com CRM for Small-to-Mid-Size Companies

From the Community: Alternatives to Salesforce.com CRM for Small-to-Mid-Size Companies

Posted Nov 08 2013 by Mark Aspillera

With Dreamforce coming up in a few weeks we figured it was as good a time as any to address question of finding serviceable alternatives to Salesforce.com CRM! In his question Kevin M. asks: "What ... Read More

Get Me Outta Here! Avoiding Vendor Lock-In with Cloud-Based Software

Get Me Outta Here! Avoiding Vendor Lock-In with Cloud-Based Software

Posted Nov 08 2013 by Emily Maxie

You might not know that some less-trustworthy vendors build roadblocks specifically designed to lock in customers on their service. They make it hard for you to switch vendors so they can raise prices or change ... Read More

Tailgating and ECM Implementation: It’s All in the Planning

Tailgating and ECM Implementation: It’s All in the Planning

Posted Nov 07 2013 by Michelle Harbinak-Shapiro

What do football season and ECM implementations have in common? More than you might think. Whether you’re a Fighting Irish fan or not, Notre Dame is also well-known for its superior game-day traditions that appeal ... Read More

Email's Role in Online Shopping

Email's Role in Online Shopping

Posted Nov 07 2013 by Levelwing

Email clearly still has a place in today's increasingly fragmented digital world. Additionally, the average return on email marketing investment is estimated to be $44.25 for every dollar spent which is great news for any ... Read More

First Mover or Fast Follower in the Age of Open Innovation

First Mover or Fast Follower in the Age of Open Innovation

Posted Nov 06 2013 by Stefan Lindegaard

Ssometimes first-movers are rewarded with huge profit margins and a monopoly-like status. On the other hand, being a first mover might also come with disadvantages such as “free-rider affects, resolution of technological or market uncertainty, ... Read More