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Insider perspectives on the tech industry from our network of software experts, consultants and developers
BPM and SOA are Joined at the Hip: 5 Tips
By Alex Antonatos | Jun 04 2013
BPM is a way of building operational solutions. SOA is a thought model that helps decompose complex problems into well-defined and reusable components. BPM ends with a statement of the desired level of automation and… Read More
Leveraging Marketing Intelligence to Drive Pricing Analysis
By Steve Parker, Jr. | Jun 03 2013
Forrester says that pricing models should be based on the 5 C’s, which are customers, competition, commercialization, costs, and communication. Let's focus in on customers and competition, which are essentials in the modern business landscape… Read More
Embrace Failure to Build a Stronger Innovation Culture
By Stefan Lindegaard | May 31 2013
The fast pace of change, business, and thus innovation requires several changes in the innovation processes as well as in the innovation culture of today’s organizations. One key element is that these organizations must embrace… Read More
The Changing Workplace: The Role of Facilities Management Software
By Chris Chang | May 30 2013
Mobility and flexibility are key aspects of the changing workplace, and the management of the workplace must adapt to accommodate these changes. While the new dynamic workplace may sound complicated and difficult to manage, Facilities… Read More
3 Talent Management Software Contenders to Watch This Year
By Mark Aspillera | May 29 2013
Every organization is an amalgamation of the skills and talents each of its individual employees brings to the table. Retaining those employees through sound HR practices is a task that's existed a long time before… Read More
5 Benefits of an Automated Contract Management Process
By Michael Boykin | May 29 2013
If you’ve ever spent time as a corporate general counsel, you know that managing a contract is more complicated than it seems. While almost every contract starts with a request, and ends (hopefully) with renewal,… Read More
New Research: It's Not About Satisfaction, It's About Engagement
By Ernan Roman | May 28 2013
The banking industry has a lot to teach us about how not to get stuck in a rut of perceived customer satisfaction. According to a recent study, businesses that rely heavily on customer satisfaction surveys… Read More
What the Telecommuting Debate Should Be About
By Daniel Enthoven | May 28 2013
Even before Yahoo’s entry into the telecommuting debate, there has been an ongoing discussion, with passion on both sides, about what telecommuting really means. But perhaps debate isn’t really the right word, as people are… Read More
ITIL Course: Service Catalog 101
By SunView Software | May 24 2013
Welcome to the ITIL Class on Service Catalog. Over the course of this article, you will gain a better understanding of the function of a service catalog and the effort required to build one. Read More
Why You Need to Rethink Your Contract and Revenue Management
By Jennifer Hartwell | May 23 2013
To see why technology companies need to keep an eye on contract and revenue management, look no further than your smartphone. Think about where it came from. You likely bought it from a retailer, which… Read More