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From the Community: Best Webinar Software for Live and On Demand?

From the Community: Best Webinar Software for Live and On Demand?

Posted Jan 03 2014 by Mark Aspillera

This week’s question from Kevin J. asks, “We are interested in doing our bible study as a webinar both live and on demand and would like some options.” To answer Kevin, we review the top ... Read More

Recognition and Respect: How to Earn It

Recognition and Respect: How to Earn It

Posted Jan 02 2014 by Stefan Lindegaard

You work hard and at some point expect/hope to be perceived as an expert or thought leader, but it does not happen. What few realize right off the bat is that there's a disparity between ... Read More

Make Your 2014 Research Resolutions

Make Your 2014 Research Resolutions

Posted Jan 02 2014 by Levelwing

How was your 2013? Did you run in to a few roadblocks with data? Now is the perfect time to start planning for 2014 and start the new year off with some “healthy” data and ... Read More

2014: Business Software Resolutions (For Vendors)

2014: Business Software Resolutions (For Vendors)

Posted Jan 01 2014 by Mark Aspillera

2013 has come and gone and we’ve got a whole spiral ring notebook filled up with our observations on and takeaways from the trends—some good and some not so good—that swept over the business software ... Read More

Can Basic Customer Service Be a Game-Changer?

Can Basic Customer Service Be a Game-Changer?

Posted Dec 31 2013 by Alicia Gray

As a business owner you're going to do almost everything it takes to attract a customer. One of the key aspects of customer retention is providing top-tier customer service, something not necessarily associated with outsourcing. ... Read More

Merchants, Do You Know Where Your Card Data Is?

Merchants, Do You Know Where Your Card Data Is?

Posted Dec 31 2013 by Robert Siciliano

Card fraud affects merchants, not just shoppers. Guest blogger Robert Siciliano explains the importance of knowing where your customers' card data is. Read More

The Business Analyst - A Missing Link to ERP Success

The Business Analyst - A Missing Link to ERP Success

Posted Dec 30 2013 by Steven Phillips

Without credible knowledge workers (business analysts), the risk is that system requirements are shaped solely by current operating paradigms, user whims, and the departmental silos. When this occurs, you are automating the mess you already ... Read More

Facebook Advertising Influence on Paid Search Success

Facebook Advertising Influence on Paid Search Success

Posted Dec 30 2013 by Levelwing

As Facebook advertising has experienced incredible growth, many marketers have wondered – what’s the value of advertising on this site? This blog post from Levelwing's Tori Theiss looks at how investing in advertising on Facebook ... Read More

From the Community: Cloud ERP Alternatives to NetSuite?

From the Community: Cloud ERP Alternatives to NetSuite?

Posted Dec 27 2013 by Kiri Picone

Now, many ERP solutions are offered as SaaS products, providing companies with flexibility, fewer up-front costs and streamlined access to new features and releases, all without losing the support and reliability traditional on-premise deployments provide. ... Read More

SMB Group Top 10 SMB Technology Trends For 2014

SMB Group Top 10 SMB Technology Trends For 2014

Posted Dec 27 2013 by Laurie McCabe

Here are SMB Group’s Top 10 SMB Technology Trends for 2014! A more detailed description of each follows below. Read More