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From the Community: Virtual Call Center Software for an On-Premise Contact Center

From the Community: Virtual Call Center Software for an On-Premise Contact Center

Posted Jan 31 2014 by Kiri Picone

This week’s question comes from Keenan W., who asks whether or not virtual call center software would be a good, cost-effective option for his on-premise contact center. We explore both traditional and virtual contact center ... Read More

Advantages of Using Web-Based Proofing Software for Design Projects

Advantages of Using Web-Based Proofing Software for Design Projects

Posted Jan 31 2014 by Sharon Thomson

Design projects have to balance aesthetic matters with the need to work within budget and timeline. Doing so is a fundamental element of any successful project. This post from Sharon Thomson of ProofHub explores how ... Read More

Make Adopting E-Signatures Your New Year’s Resolution and Keep It!

Make Adopting E-Signatures Your New Year’s Resolution and Keep It!

Posted Jan 30 2014 by Emily Maxie

It’s that time of year again, when people make (and break) their New Year’s resolutions. While you’re thinking about your personal resolutions, it’s a great time to think about adopting e-signatures. Most companies need to ... Read More

The Best-Value Business Tax Software

The Best-Value Business Tax Software

Posted Jan 30 2014 by Kristin Crosier

As tax season rolls in like a menacing wave ready to swallow you (and your bank account) whole, the Business-Software team wants to help minimize the pain. We understand that tax preparation is a necessary ... Read More

First Look: OneSource's Multi-Channel, Real-Time Intelligence

First Look: OneSource's Multi-Channel, Real-Time Intelligence

Posted Jan 29 2014 by Mark Aspillera

Think about the kind of stuff that goes into a CRM database and real-time intelligence probably wouldn't apply to most of it: first name, last name, email address, phone number, chance to close, lead source, ... Read More

Reaching Your Desired Audience with Facebook Ad Targeting

Reaching Your Desired Audience with Facebook Ad Targeting

Posted Jan 29 2014 by Levelwing

As we dive into the new year, many marketers are setting resolutions for their businesses such as to drive more sales, to reach more consumers or to generate more website traffic. While many marketers have ... Read More

Behind the Software Q&A with Vanilla Forums CEO Luc Vezina

Behind the Software Q&A with Vanilla Forums CEO Luc Vezina

Posted Jan 28 2014 by Kiri Picone

With a modern user interface, social integration and robust mobile access, Vanilla Forums is changing the face of community forum software for the better. Despite the potential setbacks caused by new social trends, Vanilla has ... Read More

Outgrowing the Old: The Necessity of Change Management

Outgrowing the Old: The Necessity of Change Management

Posted Jan 28 2014 by Laura Stack

At no time in living memory—and likely at no point in history—has adaptability been a more desirable business trait than it is today. Given our recent economic difficulties, in combination with accelerating technological sophistication, ... Read More

The Future For Organizations Lies in Project Management Software

The Future For Organizations Lies in Project Management Software

Posted Jan 27 2014 by Sharon Thomson

Technology is playing a major role in streamlining working in organizations. The various technological tools available in the market are being used to execute organizations’ processes and tasks in a scheduled and organized manner. This article looks at ... Read More

How Do I Protect Myself in the Internet of Things?

How Do I Protect Myself in the Internet of Things?

Posted Jan 27 2014 by Robert Siciliano

"The Internet of Things" is a formal term referring to distinctly identifiable objects (cars, kitchen appliances, smartphones) and their cyber-representations on the Internet. By 2020, it's projected by at least one expert that there will ... Read More