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The latest news, innovations and trends from the software industry
CIO Survival Guide: 5 Must-Know IT Trends For 2013
By Mark Aspillera | Jan 03 2013
Contrary to what the title might suggest, the CIO position isn't going anywhere, but the processes it manages are in a state of accelerated change. Keeping up with those changes is a priority for every… Read More
7 New Microsoft Dynamics GP 2013 Features You Need to Know
By Steve Chapman | Jan 01 2013
Microsoft releases its newest version of Dynamics GP in December. It’s named Dynamics GP 2013 and includes a number of useful enhancements. These are the seven I really like. Read More
SMB Group’s 2013 Top 10 SMB Technology Market Predictions
By Laurie McCabe | Dec 31 2012
Here are the SMB Group’s Top 10 SMB Technology Predictions for 2013! A more detailed description of each follows below. Read More
Twitter: Your Best Free Tool for Business Intelligence and Innovation
By Stefan Lindegaard | Dec 27 2012
Using Twitter for business can net powerful results. Think of Twitter as the global watercooler, where people come to share information and opinions, to keep up on breaking news, and to hear what others have… Read More
The Future of Ecommerce: Everything You Need to Know for 2013
By Steve Parker, Jr. | Dec 25 2012
Revenue generated by global ecommerce is scheduled to hit close 1 trillion dollars by 2013. So there’s no doubt that online shopping isn’t going away anytime soon. Therefore, how can one optimize their online business… Read More
Lessons You Can Learn from the 4 Worst Social Media Blunders of 2012
By N. Rowan | Dec 17 2012
The great strengths of social media - how fast it is, how easy it is to reach a large audience, how it sponsors open discussions - are also its biggest flaws when used improperly. The… Read More
IT Buzzwords You'll Hear in the Boardroom in 2013
By Mark Aspillera | Dec 14 2012
Not all tech buzzwords are fluff, but most of them are. In this article we explore some of the IT management buzzwords that will be flying past your head in the boardroom in 2013. Read More
4 Strategies to Deliver Exceptional Customer Service in 2013
By Ashley Dotterweich | Dec 13 2012
Whether you cater to individuals, groups, or other businesses, customer service practices can make or break your business. 73% of customers have spent more with a company because it has a great customer service track… Read More
Why Do Your Sales Tactics Suck? New Year's Resolutions to Improve Sales Processes
By Amanda Andonian | Dec 13 2012
If you're unhappy with how your sales team performed this year, then here are a few of the most common mistakes that sales people make and tips to improve sales processes that suck. Read More
Subscription Billing in the Cloud: Adapt or Die
By Ian Williams | Dec 10 2012
The massive growth of the internet - particularly the adoption of cloud services - has had a massive impact in changing our expectations when it comes to how we access and pay for goods and… Read More