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Insider perspectives on the tech industry from our network of software experts, consultants and developers
Big Data, BPM and User Experience
By Maricel Rivera | Dec 03 2013
Top BPM systems are used to extract pertinent data from various application sources. These systems must pull Big Data from pertinent, safe data sources. Read More
3 Ways Inventory Management Software Can Keep Your Business Profitable
By Tom Caper | Dec 02 2013
The software that you need to use in order to manage your inventory can be pricey, especially when you are a smaller business. The fact of the matter, however, is that without it you are… Read More
7 Steps for Open Innovation
By Stefan Lindegaard | Nov 28 2013
We have too few processes and models that can help companies that want to embrace open innovation. There is the “Want-Find-Get-Manage” model as developed by Gene Slowinski, but that is about it. Read More
Numbers or Letters: The Case for Qualitative Data
By Levelwing | Nov 22 2013
Often, the default for businesses to focus on quantitative information in your analysis; numbers that can be easily presented in a graph and can quickly illustrate performance. However, it’s critical not to fall into the… Read More
Social ROI is NOT Dead
By Levelwing | Nov 21 2013
A recent article on Business Insider revealed findings from a BI Intelligence report on Social ROI. How valuable is Social ROI? Read on to learn why guest contributor Levelwing believes measuring ROI is certainly possible… Read More
3 Ways Credit Unions Can Make the Most of 2014 Strategic Planning
By Emily Maxie | Nov 20 2013
It’s that time of year again. Football season has started, the leaves are changing colors and your credit union is planning for 2014. Some parts of the strategic planning process will be familiar, but others… Read More
KPI = Kill Potential Innovation?
By Stefan Lindegaard | Nov 19 2013
As I am preparing for my webinar on The People Side of Innovation, I got some interesting comments on KPI’s for innovation on my blog. Here you get the highlights. Read More
Retail Call Centers: The Key to Creating Happy, Loyal Customers
By Alicia Gray | Nov 15 2013
Retailers need to struggle more than ever to retain their present customers. In addition, they also need to attract new customers. This is the reason many retailers have diversified their arenas and explored new channels… Read More
From the Community: Alternatives to Salesforce.com CRM for Small-to-Mid-Size Companies
By Mark Aspillera | Nov 08 2013
With Dreamforce coming up in a few weeks we figured it was as good a time as any to address question of finding serviceable alternatives to Salesforce.com CRM! In his question Kevin M. asks: "What… Read More
Get Me Outta Here! Avoiding Vendor Lock-In with Cloud-Based Software
By Emily Maxie | Nov 08 2013
You might not know that some less-trustworthy vendors build roadblocks specifically designed to lock in customers on their service. They make it hard for you to switch vendors so they can raise prices or change… Read More