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Insider perspectives on the tech industry from our network of software experts, consultants and developers
WEM: What the Heck Is Web Engagement and Why Does It Matter?
By Kristin Crosier | Aug 09 2013
Google Web Engagement Management, WEM, or even What is WEM?, and you’ll be exactly zero steps closer to understanding what the heck the term means. We decided to clear up the confusion surrounding this industry… Read More
Knowledge Management and Social Media: A Friendship At Odds
By Miranda Limonczenko | Aug 09 2013
Social media and knowledge management: one organizes the information of a company while the other organizes the voices of the world. Yet the two distinctly alike tools are not friends. They are also two distinctly… Read More
How to Avoid Going to Trial Over an ERP Failure
By Panorama Consulting | Aug 09 2013
At the beginning of an ERP implementation, no one involved wants or expects to get caught up in a lawsuit. Despite the fact that, according to our 2013 ERP Report, most ERP implementations take longer… Read More
Social Niche Marketplaces and SaaSifications
By Maarten Ectors | Aug 07 2013
Google App Marketplace was the first marketplace for SaaS. However there has lately been an explosion of SaaS social niche marketplaces. Unfortunately most of them are eCommerce sites that support subscriptions and resell Microsoft 365,… Read More
Disruptive Innovations That Can Kill the Telecom Industry
By Maarten Ectors | Aug 02 2013
For years operators have paid billions for spectrum. Millions of man-years have been spent on building standards like GSM, GPRS, CDMA, 3G, LTE, etc. Can disruptive innovation kill this in a few years? Yes, it… Read More
It's How They Want to Buy, Not How You Want to Sell
By Ernan Roman | Aug 02 2013
Companies focus on what they want to sell — not how customers want to engage — missing the boat on opportunities to drive initial and ongoing sales. One company that took on the challenge of… Read More
Agile Self-Ownership: Network Redux's Growth Story
By Laurie McCabe | Aug 01 2013
Many people associate startups with venture capital funding. But, according to a recent Kauffman study, venture capital is the exception, with only 1 percent of new businesses getting funded by VCs. In addition, many entrepreneurs… Read More
Ten Red Flags for Innovation: Why It Fails
By Stefan Lindegaard | Jul 31 2013
What are the signs that innovation in a company is set up to fail? Wouldn’t it be great to have a checklist on this? Unfortunately, innovation is too complicated and company-specific for one standard rule.… Read More
Business VoIP Phone Services: Not All They Are Cracked Up to Be
By Mark Aspillera | Jul 30 2013
While there are serious advantages to switching your organization's telephony over to voice over Internet Protocol (VoIP), VoIP service is still far from perfect for every office setup. Power failures, bandwidth demands and other issues… Read More
Why Subscription Billing Will Cost Adobe the Nonprofessional Market
By Miranda Limonczenko | Jul 30 2013
Last week fellow Business-Software writer Chris Chang blogged about the Adobe Controversy and how the new Creative Cloud subscription billing model was the right move. But why would somebody like me act grumpy about this… Read More