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Performance Management: If You Don't Measure It, Does It Count?
By Jennifer Riggins | Nov 26 2013
When there’s a lull in sales, you don’t have as much big data insight into what works and what hasn’t worked. That’s why, if you’re trying to grow your business, performance management and getting as… Read More
Virtual Call Centers: The Economical Approach to Customer Service
By Nick Statom | Nov 18 2013
Considering how far technology has come in just the past ten years, it’s rather difficult to imagine why more businesses have yet to embrace the convenience and cost effectiveness of the virtual call center. The… Read More
Move Over Oprah: There’s a New Book Club in Town
By Laurel Stiller | Nov 15 2013
Oprah has a great book club, so why can’t I? And, since I love higher education, I’m putting a new spin on the Massive Open Online Course (MOOC) model. Instead of starting just a book… Read More
The Case for Google's Universal Analytics
By Levelwing | Nov 14 2013
Earlier this year, Universal Analytics (UA) was released to the public and is now available to all Google Analytics customers. This immediately conjures up several questions – what exactly is UA bringing to the table?… Read More
Waterfall vs. Agile Development: How They Differ and Why it Matters
By Kiri Picone | Nov 14 2013
Like Red Sox and Yankees fans or Republican or Democrat parties, waterfall and agile represent two different philosophies, each with its own beliefs and values. While both methods have proven successful, developers often have a… Read More
Is Payroll Software More Difficult Than Doing Payroll Manually?
By Sara Rufo | Nov 13 2013
If you are setting up a new UK business, or have an established business that is considering changing to in-house payroll, you might be wondering whether you can manage payroll manually. Amidst changes to HMRC’s… Read More
Charting Your Big Data Journey
By Laurie McCabe | Nov 13 2013
In the first post in this series, I examined the underlying trends driving the buzz around big data and its relevance for SMBs. In the second, I discussed how three IBM business partners (FYI Solutions,… Read More
IT Project Run or Pass – What’s Your Football Persona?
By David Jones | Nov 12 2013
For me, the way an IT solution is deployed in today’s environment can be thought of in a similar way to an offensive coach’s play calling strategy – namely, run versus pass. Read More
From the Community: Best Nonprofit Accounting Software?
By Mark Aspillera | Oct 11 2013
Looking for the best nonprofit accounting solution for your organization? You aren't alone. We answer the popular question from our community members, sharing how nonprofit financial software differs from normal accounting software and how to… Read More
How to be Part of the Mobile Revolution
By Maarten Ectors | Sep 09 2013
There are more phones sold than PCs. In the near future there will be many, many, many more phones sold than PCs. Also most of these phones will be smartphones. Tablets are also going to… Read More