Posted Aug 15 2013 by Chris Chang
If you are someone involved in the financial aspects of a nonprofit organization, then you know all about the various challenges that surface on a daily basis. From managing donations and recording pledges to accepting ... Read More
Posted Aug 15 2013 by Francis Moran
Delivered at the right stage in the sales process, a sharply tuned software demo can make the difference between making the sale and leaving empty handed. Read More
Posted Aug 14 2013 by Alison Meier
Collaborative leverage is the ability to apply the right technology to the right process at the right time with the right people. It’s a concept I developed for my company, Collaborative Strategies, Inc., which talks ... Read More
Posted Aug 14 2013 by Laurie McCabe
I’m a bit behind in getting my wrap up and thoughts on Sage Summit 2013–Sage’s annual event for business partners and customers–together. But better late than never! As you can see in the related links ... Read More
Posted Aug 13 2013 by Stefan Lindegaard
There will be people within your organization who will fight against the use of social media and even against the very notion of open innovation. This article lists several potential social media roadblocks you might ... Read More
Posted Aug 13 2013 by Steven Phillips
It is well known that selecting the wrong software package can doom an ERP, CRM or any other software implementation before it gets started. The good news is plenty of information, tools and resources are ... Read More
Posted Aug 12 2013 by Emily Maxie
One of the first questions we get from business owners that call us is: “How much do electronic signatures cost?” It’s a tough question to answer because a lot of factors affect price in the ... Read More
Posted Aug 12 2013 by Kristin Crosier
Today’s standout customer service software solutions are devising platforms to help companies (and consumers) avoid the inevitable conversation loop that comes from speaking with an unqualified individual. We talked with TeamSupport CEO Robert Johnson about ... Read More
Posted Aug 12 2013 by Laura Stack
Laura Stack's seven tips on making executive decisions without getting caught up in a tumult of institutionalized indecision. Read More
Posted Aug 09 2013 by Kristin Crosier
Google Web Engagement Management, WEM, or even What is WEM?, and you’ll be exactly zero steps closer to understanding what the heck the term means. We decided to clear up the confusion surrounding this industry ... Read More