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Ultimate Customer Service Showdown: Zendesk vs Desk.com

Ultimate Customer Service Showdown: Zendesk vs Desk.com

Posted Jun 02 2015 by David Self

Knowing which customer service product is the right fit for your company is a bit more complex than software giants lead users to believe. There are a multitude of areas and focuses special to your ... Read More

Enterprise Content Management Trends in 2015

Enterprise Content Management Trends in 2015

Posted Jun 01 2015 by Robert Cecchi

Listen -- do you hear that noise? Yes friends, that distant rumbling is the sound of oncoming change in the exciting world of enterprise content management. Below, we’ve compiled an overview of the ECM industry’s ... Read More

What Is Network Management Software?

What Is Network Management Software?

Posted May 27 2015 by Chad Yee

In a nutshell, network management software is a platform that uses tools and functions to operate, administrate and maintain your computer network systems. We explain more and share the benefits of implementing such a platform ... Read More

The 6 Key Features of Distribution Software

The 6 Key Features of Distribution Software

Posted May 26 2015 by Kristin Crosier

A distribution system without the following core components will be far less effective at addressing the unique challenges your company faces. Let’s take a closer look at those six key features of distribution software. Read More

3 Powerful Collaborative Project Management Platforms

3 Powerful Collaborative Project Management Platforms

Posted May 20 2015 by David Self

A quick Google search of, “collaborative project management software”, will result in multiple pages of platforms from companies based around the globe, each one promising to be better than the last. It’s easy to get ... Read More

7 Must-Have Collaborative Project Management Features

7 Must-Have Collaborative Project Management Features

Posted May 19 2015 by David Self

Anyone who's tried to manage a project through their email inbox knows that the task is far more complicated than originally imagined. With a flood of emails pouring in, lack of workflow capability and limited ... Read More

The Key Features of Mobile Device Management

The Key Features of Mobile Device Management

Posted May 18 2015 by Robert Cecchi

Mobile devices are the future. For most, a mobile strategy will undoubtedly be crucial for companies who don’t wish to be left behind. Below, we've compiled the key features of mobile device management in order ... Read More

Why Choose a Service Desk Over Help Desk Software?

Why Choose a Service Desk Over Help Desk Software?

Posted May 13 2015 by Chad Yee

We've talked about the differences between help desks and service desks. Now, we tackle the question of why you might consider a service desk over help desk software. Read More

7 Must-Have Features of Payroll Software

7 Must-Have Features of Payroll Software

Posted May 12 2015 by David Self

Moving into the twenty-first century, with the rapid advancement of technology, the power players of yesteryear are gaining some new competition in the HR and payroll software markets. With the implementation of one of these ... Read More

Marketing Software in 2015: Trends in the Industry

Marketing Software in 2015: Trends in the Industry

Posted May 11 2015 by Kristin Crosier

A multitude of state-of-the-art software products exist for a marketer to better engage with consumers, synchronize disparate tactics and maximize industry trends. Let’s dive in to look at some of the latest software crazes and ... Read More