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Insider perspectives on the tech industry from our network of software experts, consultants and developers

How Integrated CRM Leads to a 360-Degree Customer View

How Integrated CRM Leads to a 360-Degree Customer View

By Steve Leavitt | Mar 27 2014

If we’ve learned anything the past few years, it’s this: sales and marketing no longer exist in silos; they can’t afford to. According to Forbes, businesses who fully utilize their CRM systems increase sales by… Read More 

15 Ways Rental Equipment Software Helps your Business

15 Ways Rental Equipment Software Helps your Business

By Heather Angus-Lee | Mar 25 2014

The equipment rental industry has been growing at a rate four times more than the general economy for years now, and equipment rentals are poised for even greater growth in 2014. Read More 

Tips to Simplify Inventory Management with Maintenance Control Software

Tips to Simplify Inventory Management with Maintenance Control Software

By Carol Owens | Mar 24 2014

Maintenance management systems have become an essential tool for modern-day maintenance organizations. Maintenance control software enables organizations to record, manage and communicate their day-to-day operations. The software typically comes equipped with an inventory control module,… Read More 

Why Companies Have Slowly Taken To Outsourcing Customer Service

Why Companies Have Slowly Taken To Outsourcing Customer Service

By Alicia Gray | Mar 19 2014

These days customer experience matters a lot to organizations. Improvement in customer satisfaction and their loyalty is of great importance to service providers. Consequently, applying a proper strategy for improving customer satisfaction while outsourcing customer… Read More 

Email Marketing: Using CRM to Get Relevant and Personal

Email Marketing: Using CRM to Get Relevant and Personal

By Matthew Collis | Mar 17 2014

If you've written off email marketing as being ineffective, you may want to think again. Email is one way you can stay in touch with your real estate database and remain “top of mind,” quickly… Read More 

3 Reasons to Separate Contract Management From Your CRM

3 Reasons to Separate Contract Management From Your CRM

By Jennifer Hartwell | Mar 13 2014

Leveraging functionalities that are beyond a system’s scope is like trying to put a square peg in a round hole. Although the peg will never fit, many companies attempt to push their systems far beyond… Read More 

Project Management Software: Do Beauty and Brains Go Together?

Project Management Software: Do Beauty and Brains Go Together?

By Sharon Thomson | Mar 11 2014

Someone has rightly said, "first impression is the last impression." Reason being, looks are considered an important deciding factor in the purchasing decision process of a user. An application may offer the best of functionality… Read More 

3 Tips for Mobile Email Marketing

3 Tips for Mobile Email Marketing

By Levelwing | Feb 25 2014

Better get those mobile-optimized email templates fired up, because according to a recent statistic from email analytics provider Litmus, nearly half of all email sent gets opened on a mobile device! Read More 

3 Ways to Be a Bad Sales Manager

3 Ways to Be a Bad Sales Manager

By Daniel Enthoven | Feb 20 2014

There are a lot of implications about how companies should think about promoting sales managers. But one critical question is what they should do to help the managers they have develop skills beyond the sales… Read More 

10 Ways to Improve Inventory Management Efficiency with Accounting Software

10 Ways to Improve Inventory Management Efficiency with Accounting Software

By Stephanie Elsen | Feb 18 2014

Inventory management can become out of control quickly if you are not using the right tools, or you are using the tools incorrectly. Use your accounting software to help you gain control of your inventory,… Read More