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Insider perspectives on the tech industry from our network of software experts, consultants and developers

A Beginner's Guide to Marketing Jargon

A Beginner's Guide to Marketing Jargon

By Dr. Emily R. Coleman | Apr 16 2013

Every field develops its own arcane language. Every once in a while, it becomes useful to take this jargon out of the rarefied air of the “professionals” and bring it back down to earth. Dr. Emily… Read More 

Eliminate Bad Discounts

Eliminate Bad Discounts

By Ben Bradley | Apr 16 2013

Discounts should never lead to a loss of margin. Instead, discounts should reward customers for activities that improve their value—either by reducing your costs or improving overall demand. As a first step, evaluate and build… Read More 

5 Strategies for Making Money With the Cloud

5 Strategies for Making Money With the Cloud

By Maarten Ectors | Apr 15 2013

Everybody is hearing Cloud Computing on the television now. Operators will store your contacts in the Cloud. Hosting companies will host your website in the Cloud. Others will store your photos in the Cloud. However,… Read More 

Cloud Security: Don’t Let It Keep You Up at Night

Cloud Security: Don’t Let It Keep You Up at Night

By Michael Camp | Apr 15 2013

Adoption rates for Cloud computing and software-as-a-service (SaaS) solutions are rising despite some people’s concern over Cloud security. The fact is, security and protection of confidential business data should be a concern whether it resides… Read More 

Why Data Analytics is the Most Powerful Tool in Your Claims Management Software

Why Data Analytics is the Most Powerful Tool in Your Claims Management Software

By Michael Tauscher | Apr 12 2013

Heavy reliance on data and analytics-based decision making are nothing new to claims management, but the explosion of big data has precipitated a resurgence of focus on the potential for analytics to bring companies ever-closer… Read More 

How the ESIGN Act Changed the Way We Do Business

How the ESIGN Act Changed the Way We Do Business

By Emily Maxie | Apr 10 2013

With the ESIGN Act, the government established that electronic signatures have the same legality as a traditional signature on a piece of paper. This legislation opened the door for digital signature technology companies like SIGNiX to be… Read More 

Ten Tips for Creating Enticing Calls to Action

Ten Tips for Creating Enticing Calls to Action

By Janelle Johnson | Apr 09 2013

The main point of multi-channel marketing is to stimulate interest that leads to a personalized email conversation with a prospect. That means that despite the attention you’re increasingly paying to social and other new tactics,… Read More 

Cost-Benefit Analysis of Delivering Great Customer Service

Cost-Benefit Analysis of Delivering Great Customer Service

By Meredith Thornton | Apr 08 2013

The search for new customers is an expensive business. So why not invest your resources into building a lasting and profitable business relationship with your existing customers? The answer lies in delivering an unparalleled level… Read More 

Spike in Email Undeliverables: 5 Tips for Increasing Delivery

Spike in Email Undeliverables: 5 Tips for Increasing Delivery

By Ernan Roman | Apr 05 2013

Major email providers such as Gmail, Yahoo, Hotmail and AOL have implemented new algorithms for email deliverability based on "engagement." If your emails are not triggering sufficient interaction, they are likely not to be delivered. Read More 

Diving Deeper into PLM and ERP with Chad Jackson

Diving Deeper into PLM and ERP with Chad Jackson

By Michael Tauscher | Apr 05 2013

In my last PLM piece I presented a big picture view of PLM and ERP, their purpose, and in what ways the two systems augment one another to create an environment in which shared information… Read More