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Insider perspectives on the tech industry from our network of software experts, consultants and developers

Boost BI User Adoption with Embedded Analytics

Boost BI User Adoption with Embedded Analytics

By Lachlan James | Nov 12 2012

Companies continue accumulating more data into vast digital warehouses, and the potential benefits of deploying advanced analytics on that data rises too. Yellowfin's Lachlan James looks at why a solution embedded into existing software might… Read More 

3 Great Mobile Apps for the Savvy Business Person

3 Great Mobile Apps for the Savvy Business Person

By Franklin Rivera | Nov 08 2012

No doubt, business people rely on their mobile phones every day to keep on track of emails, news, appointments, and to some extent, their mobile networks. I happen to be an Android nut, so I… Read More 

From the Community: What are the Disadvantages of SaaS Solutions?

From the Community: What are the Disadvantages of SaaS Solutions?

By Amanda Andonian | Nov 02 2012

Elaborating on a question from our Community, we take a deeper look at what the potential disadvantages of SaaS solutions for businesses. Read More 

7 Best Practices for Delivering Superior Customer Support via Live Chat

7 Best Practices for Delivering Superior Customer Support via Live Chat

By Tricia Morris | Oct 31 2012

Live chat’s bubble is on the rise. LogMeIn and the e-tailing group have released the Fourth Annual BoldChat Live Chat Effectiveness report which shows one in five shoppers prefer online chat over any other communication… Read More 

Open Innovation and Social Media Roadblocks–and How to Overcome Them

Open Innovation and Social Media Roadblocks–and How to Overcome Them

By Stefan Lindegaard | Oct 30 2012

If open innovation is a new concept to your organization, then layering in social media – a still scary concept for many people – on top of that may be doubly discomforting to many people.… Read More 

Your Cloud Platform is Scalable; Your Billing Should Be, Too

Your Cloud Platform is Scalable; Your Billing Should Be, Too

By Ian Williams | Oct 24 2012

In the rush to move to a SaaS model, it’s easy for an organization to pick the first subscription management and billing system that meets their basic needs. But as a company grows and its… Read More 

Benefits of Using a Business Software Reseller

Benefits of Using a Business Software Reseller

By Mark Aspillera | Oct 23 2012

Adopting a new SaaS solution or on-premise software for your business isn't exactly the same thing as purchasing and downloading a new app onto your phone. Business software resellers exist not only to sell a… Read More 

OUM Differs From The AIM Methodology

OUM Differs From The AIM Methodology

By Alex Antonatos | Oct 15 2012

At this year’s Oracle Open World, an individual asked, "How does Oracle Unified Method (OUM) differ from Application Implementation Method (AIM) in terms of methodology and deliverables?" We uncover the answer and explain why it… Read More 

A View From the MSP Trenches: Cloud Opportunities in the Midmarket

A View From the MSP Trenches: Cloud Opportunities in the Midmarket

By Laurie McCabe | Oct 12 2012

As discussed in my blog, IBM’s Managed Service Provider Initiatives for Midmarket: An Interview with Mike McClurg, IBM views MSPs as an increasingly critical channel for delivering cloud-based technology solutions to midmarket companies. Read More 

Should We Be Building Office Space Ships?

Should We Be Building Office Space Ships?

By Andrew Dixon | Oct 11 2012

According to a 2011 Forrester Workforce Technology Adoption survey, half of U.S. information workers divide their time between the office, home and other remote locations. Work is not a place, it's quickly becoming just what… Read More