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What's Ahead for CRM in 2008?
By John Harrison | Jan 18 2008
Experts predict that this year will bring many exciting things to the CRM marketplace – new trends, new announcements, new products, and much more. So, what can you expect from CRM in 2008? Read More
Will Your Sales Team Pass the Flinch Test?
By John Harrison | Jan 04 2008
There is a little test that professional buyers give to every sales person. It is a test to see if they are confident in the price they presented. They call it the flinch test. Guest… Read More
Infor Helps CryptoLogic Play the Game
By John Harrison | Jan 04 2008
Infor's marketing software helps CryptoLogic's licensees achieve a four to five percent gain in revenue. Read More
What's Best -- HTML or Text Emails?
By John Harrison | Jan 03 2008
Our CRM Advisor addresses the long-standing debate on the value of HTML vs. text-based marketing emails. Read More
CRM Events - Q1 2008
By John Harrison | Jan 01 2008
Looking to meet with the leading CRM experts, see the best CRM solutions in action, or network with your peers? Then check out these upcoming CRM-focused conferences and trade shows. Read More
How to Manage The New Salesperson
By John Harrison | Dec 12 2007
Hired a person new to sales? Transitioning a promising employee to sales? Now what? Let's focus on business to business sales (B to B). You may already have a training program for salespeople and if… Read More
CRM Across Borders: Managing Internationally
By John Harrison | Nov 29 2007
Many CRM systems begin to struggle as business growth expands across borders and currencies, resulting in poor visibility across the entire business organization. Consider a global organization: sales information and results cover the territory, the… Read More
How Companies Waste Leads
By John Harrison | Nov 13 2007
Marketing expert, Patty Azzarello, shares two basic principals that will keep you from wasting leads. Follow her advice and you will maximize your investment in marketing and close more business. Read More
Put Your Offering in Context
By John Harrison | Nov 13 2007
Relationship expert, John I. Todor, shares insights on how to put your offering into a context that is meaningful and valuable to your customers. It's all about the customer's perspective. Read More