Read the latest Community Forum software articles, news and reviews.
By Kiri Picone | Dec 12 2013
Today’s forum platforms offer numerous features that help you focus on what matters most---your customers---and we’re here to make sure you find a comprehensive platform that doesn’t break the bank. Keeping in mind functionality and ... Read More
By Kristin Crosier | Nov 19 2013
As the Business-Software.com team began prepping for Dreamforce 2013, we were surprised to discover the number of exhibitors with unusual company names. From amusing and confusing to unique and just plain weird -- you name ... Read More
By Karen Lau | Aug 08 2013
Every company wants an online community that's both unique and vibrant. While choosing the best community forum software for your community is a start, there are lots of other tips and tricks you can use ... Read More
By Michael Tauscher | May 23 2013
In the SaaS era, leaders in forum development have emerged wielding tools that turn plaintext discussion into marketable, reusable content. Organizing a community’s contributions into a content matrix is only the beginning, since developers continually ... Read More
By N. Rowan | Mar 07 2013
Even CMS provider DotNetNuke admits that “technology is a key enabler of online communities, and yet it cannot alone ensure a successful community.” Online communities can have a high failure rate if they don’t engage ... Read More
By Ashley Dotterweich | Feb 25 2013
Seattle-based BigDoor may be one of the leaders in the gamification field, but they want to make it clear that they're not just another gamification vendor. Rather, they focus on building loyalty and engagement in ... Read More
By Aaron Kesteloot | Dec 26 2012
Videogames are one of the biggest entertainment industries in the world, and their influence can be felt even in the business world. eFood-ERP's Aaron Kesteloot explains how some companies are using gaming logic (gamification solutions) ... Read More
By N. Rowan | Nov 21 2012
Get Satisfaction powers customer engagement through online communities, connecting prospects with customers to create an open two-way dialogue and drive sales. This new generation of social forums allows companies to market directly to their audience ... Read More
By Ashley Dotterweich | Nov 02 2012
Gamification isn’t a new idea – from puzzles on the backs of cereal boxes to airline loyalty programs, savvy marketing gurus have been figuring out ways to make ads interactive since the 1930s. But a ... Read More
By Amanda Andonian | Oct 29 2012
Everyone is talking about social media right now, but that doesn't necessarily mean that every company knows how to integrate the benefits of social into their brand and website. To help businesses make this shift, ... Read More