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Business Software Week in Review: Week of July 30 – August 3, 2012

Business Software Week in Review: Week of July 30 – August 3, 2012

Posted August 3, 2012 by Darlene Lin

Business Software Week in Review gathers the most interesting news items from the past week in one convenient post. Go into the weekend knowing you didn’t miss anything important this week. Google Snaps Up Wildfire… Read More 

The Search for a New CRM, Part 2: Researching Solutions

The Search for a New CRM, Part 2: Researching Solutions

Posted July 18, 2012 by Darlene Lin

In this second installation of our “Search for a New CRM” series, we research and discuss possible alternatives to our current CRM system, Zoho. Our needs have been identified and desired solution features outlined; the… Read More 

InsightSquared Brings Big Data to Small Businesses

InsightSquared Brings Big Data to Small Businesses

Posted June 24, 2012 by Amanda Andonian

Big data solutions for small businesses are almost non-existent in the current market, which is where InsightSquared steps in. Their primary goal is to provide a data intelligence solution to small businesses that's not only… Read More 

Social CRM Goes Mainstream

Social CRM Goes Mainstream

Posted April 19, 2012 by Darlene Lin

It seems that everyone wants to take part in the social revolution that is transforming business. Both new and established vendors are clamoring to stake their claim in this relatively new area. As a result,… Read More 

Salesforce.com Increases Social Media Tools

Salesforce.com Increases Social Media Tools

Posted December 7, 2011 by Daniel Patel

Salesforce.com released software helping customers create and monitor their online business marketing campaigns, furthering the transaction between social media tools and software. Salesforce, the largest global online customer-management software company, released the Social Marketing Cloud,… Read More 

Financial Firms and Banks Transition to the Cloud

Financial Firms and Banks Transition to the Cloud

Posted December 2, 2011 by Daniel Patel

GlobalOne released the first, of three, CRM (customer relationship management) cloud packages to help financial service firms and banks transition to cloud computing with Salesforce.com. G1 Asset Management takes software systems commonly used in asset… Read More 

Salesforce.com Hits a Snag With Billing Concerns

Salesforce.com Hits a Snag With Billing Concerns

Posted November 23, 2011 by Daniel Patel

Is Salesforce.com losing a bit of their technology prowess? Despite being a world leader in cloud-based CRM (customer relationship management), Salesforce.com took a bit of a dive last Friday, tumbling down 10 percent despite high… Read More 

The Social CRM Boom

The Social CRM Boom

Posted July 21, 2011 by Ronny Cheng

Customer Relationship Management (CRM) is becoming a vital source through which companies can remain organized, efficient, and maintain a strong relationship with existing and potential customers. Due to its immense popularity, CRM software vendors saw… Read More 

CRM Reviews: Salesforce.com Gets Bigger and Better through Radian6 Acquisition

CRM Reviews: Salesforce.com Gets Bigger and Better through Radian6 Acquisition

Posted July 7, 2011 by Ronny Cheng

Recent CRM reviews indicate that Salesforce.com- a revolutionary leader in CRM software solutions, particularly cloud-based solutions, is about to become even more powerful through its acquisition of Radian6. CRM Reviews emphasize Radian6 as a company… Read More 

Cloud CRM Tools Other Than Salesforce.com

Cloud CRM Tools Other Than Salesforce.com

Posted March 23, 2011 by George Middleton

When you think of cloud CRM solutions, chances are Salesforce.com is one of the first companies that you think of. However, there are other Cloud CRM solutions out there, such as NetSuite CRM+, Ivinex and… Read More