Posted January 10, 2018 by Anand Srinivasan
E-commerce has become a key driver of business strategy for most companies regardless of size, scale or industry. The growing demand for ready-to-use e-commerce solutions has led to the availability of hundreds of platforms. Each… Read More
Posted August 18, 2015 by Gino Franco
We are all aware of the acquired benefits of having happy customers. Likewise, every successful company today knows the benefits of a strong CRM solution that works to keep customers happy in areas the company… Read More
Posted March 9, 2015 by Oz M.
You’ve probably heard all about the impending "death of the IT service desk" over the years, even while tackling a formidable stack of service tickets. First, outsourcing was going to be the undoing of in-house… Read More
Posted February 10, 2015 by Oz M.
Every department in a company is an important component of the overall service provided to customers. Likewise, departments also provide inter-company services to each other. While software is often tailored toward departments that require it… Read More
Posted January 13, 2015 by Kiri Picone
Although financial advisors aren’t running Wall Street, their job is no easy task. A financial advisor works as a jack of all trades, building a stable client base, managing large amounts of money and staying… Read More
Posted October 21, 2014 by Chad Yee
The Great Wall of China is an architectural achievement that stretches over 8,850 kilometers in length. It was built in 206 BC with simple tools and materials used to create a strong, firm structure. The… Read More
Posted October 1, 2014 by Kiri Picone
Industry-specific CRM solutions can be a godsend for businesses who operate within a distinct industry and manage unique customer lifecycles. For example, insurance companies and agents must follow a hefty list of laws and regulations,… Read More
Posted September 24, 2014 by Chad Yee
If you were searching for coins on a sandy beach, you wouldn't just wander around and dig with your hands. You'd want tools --- a metal detector, a shovel --- to make the job easier.… Read More
Posted September 16, 2014 by Kiri Picone
A company’s success is inherently tied to its customers’ satisfaction, hence the need for robust customer relationship management (CRM) software that nurtures and grows customer relationships. Yet for businesses with unique customer lifecycles---such as real… Read More
Posted July 21, 2014 by Tom Woolf
The smartphone is one of the hottest technologies to impact retailers in the past decade. Mapping technology and shopping apps now make it easy for consumers to locate what they want, when they want it,… Read More