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Read the latest Social Monitoring Tools software articles, news and reviews.
5 Vendors Who Put the "Social" in Social Engagement Software
By Robert Cecchi | Nov 11 2014
Socially driven solutions enable you to connect more directly with customers, keep up to date with important contacts and provide deep analytics for your most motivated employees. Read on to learn about 5 vendors who ... Read More
Perfecting Your Platform Prowess: Why Social Media Monitoring Matters
By Levelwing | Apr 28 2014
Gauging real-time reactions and getting a pulse on conversation trends is a key benefit to monitoring social media conversations. With the right social media monitoring tool, your brand can gain deeper insight to create better ... Read More
Behind the Numbers: Social Share of Voice
By Levelwing | Nov 01 2013
Curious as to how you stack up to your competitors in the social media race? Everyone is. Sure you can see how many people have "liked" your Facebook page or retweeted your tweets, but what ... Read More
Build Brand Advocacy through Online Communities with Lithium
By Amanda Andonian | Nov 12 2012
We sat down with Lyle Fong, co-founder and Chief Strategist of Lithium Technologies, to talk about what Lithium's vision for social looks like, how enterprises can harness their communities for better engagement with the brand, ... Read More
What's the Best Social Media Monitoring Software?
By Amanda Andonian | Oct 25 2012
Social media monitoring solutions are still an emerging area in the software space, so it can be difficult to differentiate between options when you’re trying to determine what you need. Assuming that your company has ... Read More
Shoutlet Targets Your Marketing & Increases Engagement with Enterprise Social
By N. Rowan | Oct 01 2012
Shoutlet is a social media platform that uses intelligent data analysis to help connect companies with their core audience in a non-disruptive but highly targeted manner. Companies can build meaningful relationships with their audience based ... Read More
Hearsay Social Helps Companies with their Biggest Challenge: Content
By Amanda Andonian | Aug 21 2012
Hearsay Social, which helps enterprises that have large sales organizations and local store networks to maintain a consistent social media strategy across the country, recently debuted their new Content Exchange module. Read More