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Articles on Small Business CRM Tools
Contactually: Social CRM That Works Right in Your Inbox
Posted November 14, 2012 by Mark Aspillera
With the amount of complexity that's going into CRM systems these days, it's easy to lose sight of the segment's original purpose: to help an organization keep track of its customer relationships. Contactually, a cloud-based… Read More
ClaritySoft Brings CRM Back to Its Roots
Posted October 24, 2012 by James Sullivan
CRM software is rapidly evolving to reflect trends like social and cloud, but when it comes to making sales nothing is more important than solid core CRM functionality. This is the philosophy of ClaritySoft CEO… Read More
Batchbook: Helping Small Businesses Grow with Social CRM
Posted August 27, 2012 by N. Rowan
BatchBlue's Batchbook is a small business CRM solution designed for smaller-scale companies. A co-founder of the Small Business Web, a non-profit for open API start-ups, CEO Pamela O'Hara believes all software should be open and… Read More
Workbooks CRM Delivers a Complete View of Business in the Cloud
Posted August 19, 2012 by Darlene Lin
Workbooks CEO John Cheney discusses how Workbooks helps SMEs gain a complete view of their business, why CRM projects fail, and how Workbooks sets itself apart from other cloud CRM offerings. Read More
Deep Dive into Nimble Social CRM
Posted August 16, 2012 by Darlene Lin
n our Nimble Q&A, CEO Jon Ferrara shared his insights about how social media has transformed customer relationships and how Nimble empowers this new paradigm of CRM. In this Deep Dive, take a closer look… Read More
Mobile Business Apps: Base CRM Review
Posted June 8, 2012 by Amanda Andonian
Running a business efficiently and effectively is a tall order when your workforce consists of you and a few others, especially when a lot of business software out there is built for large teams and… Read More
Small Business CRM Software Key Features
Posted March 19, 2012 by Darlene Lin
Small business CRM makes it easy for companies to reap the benefits of CRM, without the cost and complexity of enterprise-scale systems. With small business CRM, small and mid-sized firms, as well as separate business… Read More
A Check on Affordability and Features for Small Business CRM
Posted February 23, 2012 by George Middleton
Small business CRM systems are now a viable option for SMBs that need better CRM tools to manage customer relationships. Before choosing a solution, consider features and affordability. Read More
What Should a Small Business Look for in a CRM Solution?
Posted February 8, 2012 by Daniel Patel
There are a few important factors that a small business should consider before selecting a CRM solution that they will be using for quite some time. The requirements and expectations that small businesses have of… Read More
What to Do before You Start CRM Software Negotiations
Posted February 8, 2012 by Daniel Patel
While cost is a crucial factor in any CRM software purchasing decision, price negotiations should be the very last step in the selection process. Before you begin negotiating your CRM software deal, you need to… Read More