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Articles on Small Business CRM Tools
The Six Keys to CRM Software
Posted May 11, 2016 by Shaun H.
In order for any business to function efficiently, a good Customer Relationship Management (CRM) system is key. When dealing with […] Read More
The Small Business Tools for Success
Posted April 27, 2016 by Shaun H.
In order to achieve fast-growing success, small businesses need all the help they can get when first starting out. To […] Read More
Zoho vs Nimble: Two SMB-Friendly CRM Providers Duke It Out
Posted September 23, 2015 by Kristin Crosier
Any small business searching for software to manage their contacts, lead cycle and other key sales tasks will undoubtedly come across the names of leading vendors almost as soon as the hunt begins. And while… Read More
5 Social CRM Tools Designed for Small Businesses
Posted January 28, 2015 by Boris D.
Social CRM enables companies to better listen and engage with customers through popular social channels. The truth is that a social CRM tool can be really useful for your promotional efforts -- if you know… Read More
How to Use Microsoft Excel for CRM
Posted May 27, 2014 by Greg Fisher
Learn the basics, and you'll be ready to use Excel for CRM. Here we will look at how you can turn Excel into a powerful CRM system with minimal effort and maximum efficiency. Read More
4 CRM Tools for SMBs You've Never Heard Of (But Should Be Using)
Posted May 16, 2014 by Kristin Crosier
Recent shifts in the CRM market are paving the way for a new generation of affordable, flexible, multifaceted sales platforms. Below, we explore four such examples of cutting-edge sales tools that your SMB might consider. Read More
From the Community: Alternatives to Salesforce.com CRM for Small-to-Mid-Size Companies
Posted November 8, 2013 by Mark Aspillera
With Dreamforce coming up in a few weeks we figured it was as good a time as any to address question of finding serviceable alternatives to Salesforce.com CRM! In his question Kevin M. asks: "What… Read More
The Best-Value CRM Software
Posted October 30, 2013 by Mark Aspillera
This week we move onto that stalwart of enterprise software, Customer Relationship Management (CRM). Successor to the old low-tech Rolodex, CRM has quickly become a digital home base for many a sales team. In doing… Read More
The No-Cost Office, Part 4: 5 Free CRM Solutions You'll Actually Want to Use
Posted July 17, 2013 by Mark Aspillera
CRM, the tool for keeping track of sales leads and existing clients has been at the forefront of many of the trends that have swept business software from cloud hosting to mobile app extensions to… Read More
Forget About CRM: Yesware Can Fix Your Broken Sales Processes
Posted December 24, 2012 by Mark Aspillera
While many fully-featured CRM products like Salesforce CRM offer extensive functionality, Yesware contends that the majority of it is locked up at the executive and managerial levels. Founder and CEO Matthew Bellows talked to us… Read More