Posted February 24, 2012 by Darlene Lin
In spite of the increasingly loud “buzz” surrounding hosted or on-demand software solutions (also commonly referred to as software as a service, or SaaS), the demand for on-premise customer relationship management (CRM) applications has remained… Read More
Posted February 24, 2012 by Darlene Lin
Customer relationship management (CRM) is one of those buzzwords you have likely heard so many times that it has lost its initial punch. This is unfortunate as CRM products can lend considerable value to your… Read More
Posted February 21, 2012 by Darlene Lin
Enterprise resource planning (ERP) solutions are designed to improve key back office business activities, while customer relationship management (CRM) applications were created to enhance front-office functions including sales, marketing, and service and support. It’s only… Read More