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Woopra Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing details.
Technology
Product is available as a SaaS solution that requires no additional hardware.
Customer Focus
Vendor works with midsize, large and multi-national companies.
Select Customers
Hewlett Packard Enterprise, Havas Media Group, Brother, Vodafone, King
About Woopra
Woopra is customer engagement software that enables users to analyze customer journeys, optimize customer experiences, and to engage with customer through every touchpoint. The platform builds individual customer profiles that syncs with all customer data and tracked activities, generates real-time analytic reports for multiple aspects such as segmentation, funnels and retention, and automates data-driven actions such as delivering personalized content and real-time notifications.
The software tracks all customer email across multiple touchpoints including website, mobile app, email, help desk and live chat, segments customers based on behavior, and dynamically updates customer segments in real-time as customer behaviors change. Additionally, the platform enables users to improve conversion rates by identifying where customers drop off, generates retention reports in order to identify repeat customers, and is built with a live dashboard that allows users to pin relevant reports and analytics.
About the Company
Woopra was founded in 2007 and is headquartered in San Francisco, California.
Woopra Key Features
- Real-time customer tracking and syncing
- Highly customizable analytics
- Offers multiple integrations through AppConnect, such as Optimizely and Zendesk
- Customization through JavaScript and Webhooks
- Delivers notifications to computers, mobile devices, Slack channels or Hipchat rooms
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