Subiz Review

Product Snapshot

Product Pricing

Product is available in multiple plans:

Standard – $9.59 per agent per month
Advanced – $16.80 per agent per month

Technology

Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with companies of all sizes and across multiple industries.

Select Customers

Vietnam Discovery, GLN International Education, FPT Shop.com.vn, Giaytot, City Insight

About Subiz

Subiz is live chat software that provides companies with the tools to answer customer questions, solve customer problems and build customer relationships. The platform supports the utilization of canned responses, chat tags and commands, and records all chat histories.

The software is designed to allow users to customize chat windows to match company branding ideas, implement social media buttons and allows CSS customization. Additionally, the platform is equipped with smart triggers and trigger personalization options, and facilitates chat conversations based on the visitor’s on-site behavior.

About the Company

Subiz was founded in 2013 and is headquartered in Vietnam.

Subiz Key Features

Intuitive dashboards accessible via mobile devices and multiple locations
Chat group organizations for department-specific help tickets
Designed to integrate with multiple third-party applications including WordPress, Shopify and Joomla
Report generation tools
Agent performance tracking and management tools