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Seedup Deskun Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with small to midsize companies and start ups across multiple industries.

Select Customers

Contact vendor directly for case studies.

 

About Deskun

Seedup Deskun Deskun is help desk and task management software that works within Gmail to provide users with a ticket system designed to ehance Gmail and the G Suite interface. The platform is customizable to match company needs and workflows, and allows users to utilize folders and queues to organize customer requests and to separate requests by subject, sender or other filters.

The software enables users to attach relevant constraints to each request such as priority, deadline, assigned agent or team member responsible for request completion. Additionally, the platform provides users with ticket change visibility, shared mailboxes for support agents, and responsibility delegation and access rights tools.

About the Company

Deskun was founded in 2016 and is headquartered in Saint Petersburg, Russia.

 

Deskun Key Features

  • Internal notes and auto-reply tools
  • Task management tools include subtasks and checklists
  • Supports mail tracking, send later, snooze and message templates within Gmail
  • Collision detection tools
  • Ticket history tracking and management

 

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