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IT ASSET MANAGEMENT
IT SERVICE MANAGEMENT
Samanage Review
Product Snapshot
Product Pricing
Product is available in multiple plans:
- Team – $19 per agent per month
- Business – $49 per agent per month
- Professional – $69 per agent per month
Technology
Product is available as a SaaS solution.
Customer Focus
Vendor works with companies of all sizes and across multiple industries.
Select Customers
SXSW, Inteva Products, Amherst College, FirstCare Health Plans, Medifit, The Riverside Company
About Samanage Enterprise Service Desk and Asset Management
Samanage is an enterprise service desk software solution designed to eliminate the complexity of managing service requests in IT and all other service areas. The platform is multi-tenant and instantly deployed via the cloud to reduce time, effort and costs associated with service interactions.
Once deployed, Samanage automatically collects all IT asset configuration data. The integrated service desk software allows users to submit requests online and provides the IT support desk with immediate access to related asset configuration, expediting resolution time and improving productivity.
About the Company
Founded in 2008, Samanage provides cloud IT asset and service management solutions that help organizations better control their IT inventory, organize licenses and contracts and detect risks and license compliance gaps. The company is headquartered in Cary, North Carolina.
Samanage IT Service Desk and Asset Management Key Features
- IT asset management
- IT contract management
- Software license management
- IT service desk
- IT service management
- Self Service Portal
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