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SOCIAL MONITORING TOOLS
– Salesforce Radian6 Summary Dashboard Review
Product Snapshot
Technology
Software-as-a-Service
Customer Focus
Salesforce Radian6 works with medium-sized and enterprise companies across all industries.
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Salesforce Radian6 Summary Dashboard
Salesforce Radian6 Summary Dashboard runs across millions of social media conversations and summarizes how well your company’s brand is fairing, all on a single screen. As a result, you can identify the latest trends and tweak your company’s social media strategy accordingly. All the imported data is real-time and is broken down into easily understood information. Additionally, you can learn the demographics of the people who are talking about your company, learn their general sentiment, and identify who among them are key influencers.
About Radian6
Radian6 was founded in 2006 and was acquired by Salesforce last year. Radian6’s social media services are being integrated into Salesforce’s products. Salesforce Radian6 was recognized as a leader in social media listening platforms by independent research firm Forrester Research, Inc.
Salesforce Radian6 Summary Dashboard Key Features
- Receive a complete image of how customers perceive your brand
- Works across Twitter, Facebook, online forums, and news outlets
- Quick and efficient
- Identify popular trends over the web
- Displays customer demographics by age, gender, location, and more
- Easy-to-read view
- Export and share social media summaries
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