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HelpOnClick Review
Product Snapshot
Product Pricing
Pricing starts at $14.40 a month.
Technology
Platform is available as a SaaS solution that requires no additional hardware.
Customer Focus
Vendor works with businesses of all sizes across multiple industries.
Select Customers
Contact vendor directly for case studies.
About HelpOnClick
HelpOnClick is a customer support software solution that can integrate with a number of CMS platforms. The platform allows users to work with a live chat tool where agents can effectively communicate with website visitors in real-time, and the product integrates with social media channels to provide updates to the user base.
The software provides businesses with tools to monitor all website traffic and allows users to identify trends in the types of support customers are seeking. Additionally, the platform allows companies to work with a mobile app that allows users to chat with customers from any mobile device.
About the Company
HelpOnClick was founded in 2002.
HelpOnClick Key Features
- Integrates with WordPress, Joomla, Drupal, Magento and Shopify pages
- Provides an in-page customer service chat tool
- Can publish service updates across social media channels
- Monitors site visitor behavior and identifies possible threats and problems
- Accessible by mobile device
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