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CLOUD MANAGEMENT

MyOperator Review

Product Snapshot

Product Pricing

Plans start at $10 – contact vendor directly for pricing details.

Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with small and midsize companies across multiple industries.

Select Customers

Tech Mahindra, Canon, foodpanda, Barbeque Nation, PC Jewellers

 

About MyOperator

MyOperator MyOperator is call center software that provides businesses with call optimization solutions and complete analytical reports of all calls received by the user’s business, both internal and external. The platform provides users with multiple features including an IVR system, cloud EPABX, call tracking, call recording and remarketing tools.

The software provides users with virtual numbers and the ability to add multiple phone numbers and extensions, as well as allows users to use toll free numbers, local numbers, vanity numbers or port in existing numbers. Additionally, the platform enables users to export log data in order to analyze the agent call performance, is designed to integrate with the user’s existing CRM system, and is equipped with a notation tool that enables call center agents to record notes during the call.

About the Company

MyOperator was founded in 2010 and is headquartered in Newark, Delaware.

 

MyOperator Key Features

  • Virtual receptionist
  • 24/7 availability
  • Automated database
  • Real-time notifications
  • Live dashboards
  • Live call info and and life call transfer
  • Call routing
  • Multi-level IVR

 

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