IBM Leads Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with enterprise, multinational and mid-sized customers.

Select Customers

Caffe Nero, Bridgevine, mjunction Services Ltd, Cloud-Nanny, Payoneer

About IBM Leads

IBM Leads is lead management software that delivers leads to sales teams or other qualified agents, monitors lead quality and measures past lead results. The platform works with general leads, created within the system or imported into the system, and referral leads, created from the referral entry page.

The software enables users to focus on lead generation campaigns, lead statistics and graphic reporting, and change requests awaiting approval. Additionally, the platform supports inbound lead channels including BRC, call center, email and web.

About the Company

International Business Machines Corporation (IBM), founded in 1911, is headquartered in Armonk, New York.

IBM Leads Key Features

Supports collaboration through a lead delegate system
Leadbox capacity settings to limit the number of leads assigned to each agent
Document and file attachment capabilities
Lead filter tools including pre-defined filters as well as advanced filters via query builder table
Substatus activity monitoring including called – left message, called -presented, actively selling and verbal commitment