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j2 Global eVoice Review

Product Snapshot

Product Pricing

Product is available in multiple plans – contact vendor directly for further details.

Technology

Product is offered as a SaaS solution.

Customer Focus

Vendor works with individual (SOHO) to midsize businesses.

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Inc., Forbes, Smallbiz Technology, The Huffington Post, PCMag.com

 

About eVoice

j2 Global eVoice eVoice is an automated phone answering and routing system (virtual phone system). The platform will answer calls with a professional recording, and then redirect those calls to the appropriate telephone number whether that be a cell phone, an office phone, or voicemail.

The software announces the name of the caller, calls can be screened, and it can handle simultaneous calls with queuing and hold music. The platform is meant to reduce the time spent answering and managing calls; it transcribes voicemails to email, making calls easier to archive, search, and scan. Voice calls can also be recorded.

About the Company

j2 Global was founded in 1995.

 

eVoice Key Features

  • Employee and department directory
  • Voicemail to transcribed to text and email
  • Conference calling, up to 94 participants
  • Call screening
  • Professional recorded answering and hold music
  • Queue simultaneous calls or forward to multiple phones
  • Toll-free numbers (800/866/877/888)
  • Mobile app for Android, iPhone, and BlackBerry

 

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