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WEB ENGAGEMENT MANAGEMENT
Evergage for Customer Success Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is available as a SaaS solution that requires no additional hardware.
Customer Focus
Vendor works with midsize, large and multi-national enterprises.
Select Customers
Publishers Clearing House, Rue Lala, Intuit, Zumiez, Zalora
About Evergage for Customer Success
Evergage for Customer Success is a web engagement management software solution that works with CRM platforms to boost customer relationships. The program provides insights into a company’s customer base and shows how engaged each customer is with a brand.
Users can segment customer data and then send out messages and content designed to boost relationships. For instance, the system can promote content on a website, create targeted popups and provide tool tips. Users can also set alerts for customer-related events and send out promotions to encourage conversions. Lastly, Evergage for Customer Success can use gamification to encourage visitors to submit their information.
About the Company
Evergage was founded in 2010 and is headquartered in Massachusetts.
Evergage for Customer Success Key Features
- SaaS web engagement management software solution
- Works with most CRM platforms
- Uses algorithms to determine how loyal customers are to a brand
- Can send out personalized web content to customers
- Guides new visitors through a webpage using pop ups
- Can issue email alerts in reaction to customer-related events
- Curates positive reviews from happy customers
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