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Engage2Serve e2s Retain Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with educational institutions of all sizes, primarily collages and universities.
Select Customers
North East Surrey College of Technology, Middlesex University, University of Sunderland, Royal Holloway University of London
About e2s Retain
e2s Retain is a CRM system that enables university staff to proactively support students, provides a 360 degree view of student information and statuses, and identifies any at-risk students in order to provide the support and assistance they need. The platform makes intervention tools available through everyday devices, as well as provides students with a mobile app for self-reporting, self-scheduling appointments, persona targeted information and career services.
The software provides support staff with a configurable home page that features prioritized action items, any open student issues, dynamic dashboards, appointment calendars, events and reminders, wall feeds, 360 degree student view, and chat tools for communicating with both students and other support staff. Additionally, the platform records all communication histories and timelines between students and the institution, provides access to academic progress reports, and displays student engagement metrics and dashboards.
About the Company
Engage2Serve was founded in 2014.
e2s Retain Key Features
- Centralized note repository
- On-demand access to multi-dimensional student information
- Designed to help advising, counseling and tutoring staff to collaborate in the best interest of the student
- Personalized student pathway tool
- Built-in staff directory and FAQ tools
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