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Deskero Help Desk Review
Product Snapshot
Product Pricing
- Start: 1st agent free, $4,00/agent/month
- Grow: $12,00/agent/month
- Business: $30,00/agent/month
- Enterprise: $120,00/agent/month
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with mid-sized businesses to large enterprises across multiple industries.
Select Customers
Contact vendor directly for case studies.
About Deskero Help Desk
Deskero is help desk software that combines the traditional elements of help desk tools with the most modern ways to engage with customers. The platform allows users to work with simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
The software provides businesses with tools to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks. Additionally, the platform allows companies to personalize their database for tickets, clients and time entries by manually inserting any kind of field needed in their records.
About the Company
Deskero was founded in 2012 and is headquartered in London, UK.
Deskero Help Desk Key Features
- Assign personal web domain name to the interface
- Full integration with Twitter, Facebook and LinkedIn
- Social monitor to follow relevant conversations
- Strong knowledge base features
- Customizable database and interface
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