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WEB ENGAGEMENT MANAGEMENT
CustomerAdvocacy Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Platform is available as a SaaS solution that requires no additional hardware.
Customer Focus
Vendor works with businesses of all sizes across multiple industries.
Select Customers
Axios Systems, Union, Nokia Siemens Networks, Qvidian, Pearson
About CustomerAdvocacy
CustomerAdvocacy is a web engagement management and gamification software solution that uses customer referrals to boost sales. The platform allows users to identify the most vocal supporters of a brand and then invite these people into a special advocate community, in which they can go through gamification challenges to earn coins with customizable challenges that may include tasks such as sending out a social media share or making a case study.
The software provides customers with coins to redeem for special prizes, such as charitable donations and free services. Additionally, the platform allows companies to track the challenges that generate the most buzz, have full visibility over all brand advocacy and communicate with advocates across email and social media.
About the Company
CustomerAdvocacy was founded in 2010 and is headquartered in Herndon, Virginia.
CustomerAdvocacy Key Features
- Invites brand advocates to go through challenges to earn points
- All challenges are designed to generate buzz around a brand
- Points can be redeemed for prizes
- Tracks the success rate and generated buzz of each challenge
- Users can communicate with advocates across social media and email
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