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CRMnext Digital CRM Review
Product Snapshot
Product Pricing
Product is available in multiple plans:
- SoHo – $15 per user per month
- SMB – $35 per user per month
- Enterprise – $65 per user per month
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with businesses of all sizes and across multiple industries.
Select Customers
HDFC Bank, Axis Bank, Bajaj Auto Finance, TATA AIA Life Insurance, Reliance Mutual Fund
About CRMnext Digital CRM
CRMnext Digital CRM is social CRM software that focuses on increasing brand awareness, social campaign responses and positive social index ratings. The platform integrates with social channels and enables users to track conversations from Twitter, Facebook, LinkedIn and Google+, as well as captures brand-related conversations and mentions.
The software assists businesses with capturing leads by responding to customer queries, building contact profiles through captured information and data, and provides users with an internal collaboration tool that facilitates communication between team members. Additionally, the platform is equipped with reporting tools that focus on behavior statistics, daily volumes, demographics, location, content tone, themes and trending topics.
About the Company
CRMnext was founded in 2001 and is headquartered in India.
CRMnext Digital CRM Key Features
- Social analytic reporting tools
- Reference acquisition through mutual friend connections
- Potential and current customer management
- Lead information sharing tools
- Sentiment analysis and reporting tools
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