CallFire IVR Review

Product Snapshot

Product Pricing

Product is available in multiple plans:

Pay As You Go – ¢5 per minute per text
Lite – $99 per month
Startup – $199 per month
Grow – $299 per month
Pro – $599 per month

Technology

Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with companies and organizations of all sizes.

Select Customers

Urbanspoon, PawPlex, Kelly Roofing, Planet Fitness, Atlas Partners Group

About CallFire IVR

CallFire IVR is interactive voice response software that enable users to set up surveys, polls, appointment reminders and payments, and is designed to facilitate both inbound and outbound uses. The platform is designed with ease-of-use in mind through drag-and-drop menus of XML functionality, enables customers to interact through keypress, and is equipped with automated call routing capabilities.

The software is equipped with Do Not Call list set up tools, allows users to implement company numbers for Caller ID, and is equipped with a robust data collection system. Additionally, the platform works as a virtual voicemail inbox, manages and collects survey and poll data, and works as a customized IVR system by enabling users to build custom applications via CallFire’s API.

About the Company

CallFire was founding in 2004 and is headquartered in Santa Monica, California.

CallFire IVR Key Features

Collects data through recorded calls, response collection, results tracking, data export, and metrics analysis
Text-to-speech functionality
Creates multi-question surveys through XML
Advanced scheduling tools
Passes information from IVR to the user’s website
Automatic retry set up capabilities