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This product listing is out of date; you can find an updated product listing at C2 ATOMHELP DESK
– C2 Enterprise Review
Product Snapshot
Technology
On-premise
Customer Focus
C2 Innovations works with small and mid-sized companies.
Select Customers
Garda, Harnois, Metro, Lassonde, Granby
About C2 Enterprise
C2 Enterprise is a service desk solution that simplifies the way IT departments centralize an organization’s service requests. C2 Enterprise Help Desk is easily implemented, without disrupting everyday workflows. The software includes complex processing automation, email gathering and analysis and remains ITIL-compliant. C2 Enterprise integrates with other solutions from C2 Innovations, providing a comprehensive, end-to-end solution.
About C2 Innovations
Founded in 2000, C2 Innovations is headquartered in Quebec, Canada.
C2 Enterprise Key Features
- End-to-end request log
- Automated follow-up
- Modules for management, design, custom fields, API management
- Grouping and filters
- Customizable tree diagrams
- Email tags
- Batch processing
- Shared knowledge base
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