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HELP DESK
CTNS C-Desk Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is available as a SaaS solution that requires no additional hardware or as an on-premise solution.
Customer Focus
Vendor works with small to midsize customers.
Select Customers
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About C-Desk
C-Desk is a help desk solution and service request management solution bundled with many other features to help the organization to improve internal communication, communication with customers and teamwork.
With this software, users can create service categories and requests for each department as well as assign those service categories to any employee’s location. In addition, the platform supports centralized and decentralized management of services. Lastly, the application serves as an internal service request management that allows users to raise service requests to any department thus helping inter-department communication on a certain request.
About the Company
Chamunda Tech-Net Services Pvt Ltd (CTNS) was founded in 2001 and is headquartered in Mumbai, India.
C-Desk Key Features
- Help desk
- Service request management
- Asset management
- Forms, surveys and polls
- Log book (e-logs)
- Task management
- Events and photo gallery
- Birthday calender
- Knowledge base
- Customer care
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